Cardiology Outpatient Scheduler
Job Description
Job DescriptionSalary:
Outpatient Scheduler
Interventional Cardiology Medical Group West Hills, CA
Looking for more than just another job?
Would you like to build a long-term career in a physician-led medical practice where your work truly makes a difference?
At Interventional Cardiology Medical Group, we are a busy, well-established cardiovascular practice serving the West San Fernando Valley for over 30 years. Our physicians are respected leaders in their field, and our team is known for treating both patients and coworkers with kindness, respect, and professionalism.
Unlike large corporate healthcare systems, we pride ourselves on maintaining a supportive, family-oriented culture where every employee is valued and has the opportunity to grow.
If you enjoy helping people, thrive in a fast-paced environment, have exceptional organizational skills, and take pride in delivering outstanding customer service, we'd love to meet you.
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Why You'll Love Working Here
Competitive hourly pay with opportunities for advancement
Full-time, stable position with long-term career growth
Medical, dental, and vision insurance
Paid vacation, sick leave, and holidays
401(k) retirement plan with employer benefits
Life insurance
Modern, state-of-the-art medical office
Friendly, supportive team that genuinely enjoys working together
Work alongside nationally recognized cardiologists who are passionate about patient care
Make a meaningful difference in the lives of patients every day
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Position Summary
As a Patient Scheduler, you will serve as one of the primary points of contact for our patients.
This position is ideal for someone who enjoys interacting with people, solving problems, staying organized, and keeping multiple priorities moving simultaneously. Every day is different, and your ability to communicate effectively, remain calm under pressure, and provide exceptional customer service will directly impact our patients' experience.
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Primary Responsibilities
Schedule, reschedule, and confirm patient appointments using our electronic scheduling system
Coordinate patient appointments, diagnostic testing, procedures, and follow-up visits
Answer high-volume incoming phone calls professionally and courteously
Provide patients with appointment instructions, testing preparations, and follow-up information
Serve as a liaison between patients, physicians, physician assistants, hospitals, imaging centers, and referring providers
Respond promptly to phone messages, emails, electronic health record (EHR) messages, physician requests, and other communications
Verify patient demographics and insurance information while maintaining strict confidentiality
Obtain outside medical records, referrals, and authorizations as needed
Ensure insurance authorizations are completed accurately before patient visits and procedures
Collaborate closely with physicians, advanced practice providers, and fellow team members to ensure seamless patient care
Assist with cross-coverage responsibilities during vacations or staffing needs
Maintain accurate documentation within the electronic health record
Deliver exceptional customer service during every patient interaction
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We're Looking For Someone Who Is
Friendly, compassionate, and genuinely enjoys helping people
Highly organized with excellent attention to detail
Comfortable working in a busy, fast-paced medical office
A strong multitasker who can prioritize effectively
Dependable, punctual, and self-motivated
A clear and professional communicator, both in person and over the phone
A collaborative team player who is willing to help wherever needed
Committed to treating every patient with dignity, empathy, and respect
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Qualifications Preferred
Previous medical office experience
Appointment scheduling experience
Customer service experience
Familiarity with electronic health records (EHR)
Experience obtaining insurance authorizations or referrals
Knowledge of medical terminology
Bonus Qualifications
Bilingual in Spanish and/or Farsi
Cardiology or specialty practice experience
Experience with high-volume scheduling
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Schedule:
Full-Time
Monday through Friday
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Why Our Patients Love Us
Our patients choose us because they know they'll receive expert cardiovascular care delivered with compassion, respect, and integrity. Every phone call, every appointment, and every interaction matters. As a member of our team, you'll play an essential role in creating an exceptional patient experience.
If you're looking for a workplace where your contributions are appreciated, your coworkers feel like family, and your work has real purpose, we'd love to hear from you.
Apply today and become part of our growing team.
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