Clinical Operations & Administrative Coordinator

Job Description

Job DescriptionBenefits:

• Sick Leave
• Paid time off

Employment Type: Full-Time / Contract
Reports To: Administrator & Operations Manager

About the Role

Medexa Medical Group is seeking an organized and proactive Clinical Operations & Administrative Coordinator to support daily clinic and business operations. This role helps coordinate patient care, administrative workflows, scheduling, billing support, and team communication while ensuring HIPAA compliance.

Key Responsibilities

Operations & Administration

• Support daily office and clinic operations
  
  
• Manage scheduling, emails, calls, records, and documentation
  
  
• Coordinate workflows and internal communications
  
  
• Assist leadership with reporting and staff coordination
  
  

Clinical Coordination

• Schedule patient visits and provider assignments
  
  
• Support patient intake and EMR/EHR documentation
  
  
• Coordinate referrals, authorizations, medical records, and provider orders
  
  
• Communicate with pharmacies, labs, imaging centers, and care teams
  
  

Billing & Compliance

• Assist with CPT/ICD-10 coding and billing accuracy
  
  
• Support charge capture and documentation compliance
  
  
• Maintain HIPAA standards and audit readiness
  
  

Team Support

• Facilitate communication between departments
  
  
• Participate in staff meetings and workflow improvements
  
  
• Assist with inventory tracking and supply coordination
  
  

Requirements / Qualifications

• High school diploma or equivalent required; associate or bachelors degree in healthcare
• administration, business, or related field preferred.
• Minimum 12 years of experience in a medical office, clinic operations, medical assistant, intake,
• scheduling, or patient care coordination role.
• Strong understanding of clinic workflow, patient intake, appointment scheduling, referrals, orders,
• medication refill coordination, and EMR/EHR documentation.
• Experience using EMR/EHR systems; DrChrono, NextGen, Wound Expert, or similar systems
• preferred.
• Basic knowledge of medical terminology, CPT/ICD-10 codes, billing support, and insurance
• documentation preferred.
• Strong communication skills to coordinate with providers, patients, pharmacies, labs, imaging
• centers, home health, hospice, and internal teams.
• Ability to manage emails, faxes, phone calls, records, trackers, reports, and daily operational follow-
• ups.
• Proficient with Microsoft Office, Google Workspace, Teams/Zoom, email/calendar systems, and
• document management tools.
• Detail-oriented, organized, and able to multitask in a fast-paced healthcare environment.
• Must maintain HIPAA compliance and protect patient confidentiality at all times.