Job Description
Job Title: Landscape Enhancement Manager
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Location (City, State): Pleasanton, CA
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Compensation: $70,304 - $82,000 + bonus
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Industry: Landscaping / Facilities Services
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Benefits: This position is eligible for PTO, medical/dental/vision coverage, 401(k), discounted stock purchase plan, and company vehicle program.
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About Our Client:
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Our client is a leading provider of commercial landscape services, known for delivering high-quality maintenance, design, and enhancement solutions across a variety of property types. The organization emphasizes customer relationships, safety, and operational excellence.
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Here’s what you’d do:
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The Enhancement Manager (EM) schedules and directs personnel and resources towards providing quality, cost-effective enhancement services to clients. EMs also support the Account Manager(s) in estimating, design and client meetings as needed as well as sell enhancement services to clients, with or without base maintenance contracts, on their own. The EM will oversee a commercial landscape portfolio and multiple service teams. The EM will be responsible for training and developing these individuals by providing day-to-day operational scheduling and guidance.
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You’d be responsible for:
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- Understanding client needs via regular communication with the Account Manager(s)
- Managing all landscape enhancement services, including the coordination of all materials, people, equipment and subcontractors required to produce quality work
- Inspecting properties prior to scheduled service in order to properly prepare a specific action plan for service
- Understanding irrigation systems, identify necessary repairs or adjustments, and communicate recommendations to the appropriate party
- After services, monitoring all aspects of the landscape and identify insect or disease problems
- As necessary, performing hands-on work with crews to meet work and scheduling demands
- Implementing and enforcing policies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment
- Working with the Branch Manager to identify staffing needs, hire new crew, and prepare daily crew schedules
- Ensuring proper paperwork is completed for all employee changes and hires
- Communicating with, counsel, train, discipline, review, and develop growth plan for employees
- Hands-on training and supporting of crew members, including proper operation of equipment, pruning techniques, safety, and quality standards
- Focusing on safety and monitor safety records
- Maintaining and managing all required administrative systems, including but not limited to time sheets, job databases, and service schedules
- Ordering materials as needed and monitor costs and deliveries
- Requesting purchase orders and use in accordance with company guidelines
- Assisting the Branch Manager in the performance of enhancement sales tasks as required
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You might be a good fit if you have:
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- A minimum of a 2-year degree in a business-related field or equivalent experience required
- Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace, including at least 1 year supervisory experience
- Obtain and maintain a PLANET Certification (Installation of Hard and Softscapes)
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Qualifications:
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- Associate degree or equivalent work experience in business, horticulture, or a related field.
- Minimum of 3 years’ experience in account management, customer relations, or operations leadership within landscaping.
- Proven ability to build and maintain strong client relationships.
- Effective communication and problem-solving skills.
- Strong organizational and time-management abilities.
- Proficiency with Microsoft Office Suite and CRM systems.
- Valid driver’s license with satisfactory driving record.
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Additional Details:
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- Employment Type: Full-time, direct hire, on-site
- Hours: Standard business hours, Monday–Friday (occasional field visits)
- Interview Process: Two-step process – initial on-site interview with local leadership followed by a virtual panel discussion.
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Perks:
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- Company vehicle program (with covered gas and insurance)
- Growth opportunities within a well-established national organization
- Strong team culture focused on service excellence and career development
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Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.