People Operations Manager (Santa Barbara, CA - On-Site)

Job Description

Job DescriptionDescriptionThe People Operations Manager plays a central role in supporting the infrastructure, systems, and day-to-day execution of Silver Air’s People & Culture function. This position is responsible for maintaining organized, efficient, and high-quality people operations across the employee lifecycle, including onboarding, employee data management, internal process coordination, compliance support, and people systems administration.

This role also provides support with pilot and corporate recruiting administration, helping ensure a seamless and professional candidate experience while maintaining clean workflows, timely coordination, and strong follow-through. The position works cross-functionally with hiring managers, Flight Operations, and internal stakeholders to support company growth and operational consistency.
This is a highly execution-oriented role requiring sound judgment, strong organization, attention to detail, discretion, and the ability to manage multiple priorities in a fast-paced environment.
The position works closely with the Chief People Officer to ensure HR processes run smoothly and efficiently. This is an in-office role based at Silver Air’s Santa Barbara headquarters and serves as an operational hub for HR coordination, recruiting logistics, and internal team support.

Systems: Rippling (HRIS), Pinpoint (ATS), Monday.com (project management), and O365.
Schedule: Monday–Friday, 9:00 AM–5:00 PM PST

Location: In-office at our downtown Santa Barbara headquarters - 225 State Street, Santa Barbara, CA 93101.
Key ResponsibilitiesPeople Operations Administration

• Support the day-to-day administration of People & Culture operations across the full employee lifecycle.
• Coordinate and execute onboarding, offboarding, employee changes, internal transfers, and related people processes.
• Ensure employee records, personnel files, and system data are maintained accurately, confidentially, and in a timely manner.
• Help maintain a high standard of organization, responsiveness, and consistency across People & Culture workflows.
• Assist with employment documentation, process tracking, audit readiness, and general administrative support tied to people operations.
• Support the implementation and continuous improvement of internal procedures, checklists, and workflows.

People Systems Management

• Administer and help maintain core people systems and platforms, including but not limited to Rippling, Pinpoint, Monday.com, and SharePoint.
• Ensure data accuracy, process flow integrity, and proper system coordination across recruiting, onboarding, and employee administration.
• Monitor workflows and identify opportunities to improve efficiency, clarity, and user experience across systems.
• Assist with system updates, permissions, templates, document organization, and standard process maintenance.

Onboarding and Employee Experience

• Coordinate a smooth and professional onboarding experience for new hires across departments.
• Help ensure preboarding and day-one readiness, including documentation, communication, equipment coordination, and process completion.
• Partner with internal teams to support a welcoming, organized, and well-executed employee transition into the company.
• Maintain onboarding materials, checklists, and related resources to support consistency and execution quality.

Recruiting Support – Pilot and Corporate

• Provide administrative and coordination support for pilot and corporate recruiting efforts.
• Assist with job posting coordination, candidate scheduling, interview logistics, communication follow-up, and recruiting workflow tracking.
• Help maintain organized candidate movement through the hiring process, ensuring professionalism, timeliness, and accuracy.
• Partner with hiring managers and internal stakeholders to support interview process execution and hiring coordination.
• Maintain clean recruiting data and support process visibility across systems and stakeholders.

Performance Milestones (30 / 60 / 90 Days)

30 Days

• Proficient in Rippling
• Manage full employee lifecycle (onboarding, changes, offboarding)

60 Days

• Working knowledge of Pinpoint (ATS)
• Open/manage requisitions
• Support offer stage, onboarding, and terminations

90 Days

• Confident with Monday.com workflows
• Contribute to process improvements and automations

Additional systems and workflows will be introduced as responsibilities expand (HubSpot, LinkedIn Talent Solutions, Ramp, and DocuSign), with regular exposure to supporting tools and systems such as JetInsight, LinkedIn, Grammarly, and Dropbox, as well as other internal operational resources. Compensation will be reviewed and adjusted in alignment with increased scope, ownership, and impact.
Skills, Knowledge, Expertise & Other Details

• Exceptionally detail-oriented with a strong focus on accuracy, organization, and documentation quality
• Highly organized; able to keep files, records, and databases clean, structured, and consistently updated
• Strong administrative discipline with the ability to track tasks, follow up on loose ends, and maintain operational order
• Excellent at managing paperwork, forms, onboarding packets, and HR documentation with precision
• Comfortable maintaining and auditing employee records, recruiting data, and HR systems for completeness and accuracy
• Strong time management skills with the ability to prioritize multiple administrative tasks and deadlines
• Professional written and verbal communication skills when coordinating with candidates, employees, and leadership

Why Join Silver Air Private Jets?Your success depends on how the rest of the team supports you. You'll see we strive to make Silver Air an incredible place to work for our sales professionals. Note that this position is full-time, with the flexibility of working remotely. Our benefits are always evolving, though here's a peek into your perks:

• Unlimited PTO for full-time Team Members
• Fully paid health insurance coverage for you and your family (full-time Team Members)
• Generous personal development and employee assistance programs
• Top-of-the-line equipment (Apple, Microsoft, Dell, Lenovo, etc.)
• Flexible leadership team
• Pet insurance
• 401k/Roth with a 5% match on day one of hire.
• HSA, FSA, and dependent care savings accounts