Job Description
Company Description
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San Simeon Travel is a boutique agency with a big-world reach - we specialize in African safaris and luxury travel destinations around the globe, serving discerning clients both locally and internationally. Our team thrives in a fast-paced, client-facing environment built on professionalism, clear communication, and genuine attention to detail. Join us and grow your skills in reception, administration, and guest relations, all within a close-knit, supportive office.
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Role Description
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We're looking for a Full-Time Receptionist/Administrative Assistant to be the warm, capable first impression of San Simeon Travel on-site in Cambria, CA. You'll be at the center of the action:
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- Welcoming clients and handling calls and emails with polish
- Sharing accurate booking details with guests
- Keeping agent schedules running smoothly
- Managing client invoicing and itinerary data entry
- Handling basic accounts payable and commission collections
- Keeping records sharp and well-organized
- Partnering with the team to keep operations seamless
- Preparing travel documents and assisting with client insurance claims
- Making sure the office is stocked, organized, and running like clockwork
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Qualifications
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- A natural communicator - you're comfortable and polished whether you're greeting a client in person, answering the phone, or replying to an email.
- Tech-savvy enough to navigate everyday office software, and quick to pick up new reservation or booking systems.
- Organized and unflappable - you can juggle multiple schedules and tasks without letting the details slip.
- Meticulous with the little things: accurate data entry, polished document prep, and careful handling of payments.
- Able to work on-site in beautiful Cambria, CA.
- High school diploma or equivalent; a background in reception, hospitality, travel, or office administration is a definite plus.
- A warm, professional presence and a genuine commitment to welcoming and respectful service for every guest and colleague, without exception.
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