Job Description
Position: Operations Supervisor
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Pay Rate: $30.00 - $35.00/hourly
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Location: Oakland, CA
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Schedule: Night Shift | 5:00 PM–3:30 A
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Position Summary
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We are seeking an experienced Operations Supervisor to lead and oversee night shift transportation and warehouse operations. This hands-on leadership role is responsible for supervising daily workflow, coordinating dispatch operations, managing delivery routes, and ensuring safe, efficient, and on-time execution of all operational activities. The ideal candidate is a strong leader who thrives in a fast-paced logistics environment and can effectively manage both warehouse personnel and drivers while maintaining exceptional customer service.
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Duties and Responsibilities
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- Supervise and coordinate all night shift warehouse and transportation operations.
- Dispatch drivers and manage delivery routes to maximize efficiency and on-time performance.
- Monitor daily transportation schedules and make real-time route adjustments as operational needs change.
- Oversee warehouse workflow to ensure productivity, accuracy, and compliance with company standards.
- Serve as the primary point of contact for drivers, warehouse personnel, and customers during the night shift.
- Resolve operational issues quickly while making sound decisions to minimize delays and maintain service levels.
- Assist with employee scheduling, labor planning, and workflow coordination.
- Ensure compliance with company policies, safety procedures, DOT regulations, and operational standards.
- Track shipments, monitor delivery progress, and communicate updates to internal teams and customers.
- Complete operational reports and maintain accurate transportation and warehouse documentation.
- Utilize Microsoft Excel and company software systems to monitor performance metrics and maintain records.
- Collaborate with management to identify opportunities for process improvements and increased operational efficiency.
- Foster a positive, safety-focused work environment while leading and supporting team members.
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Qualifications
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- Previous supervisory experience in transportation, logistics, warehouse, food distribution, or supply chain operations preferred.
- Experience with dispatching, route planning, and transportation coordination.
- Strong leadership skills with the ability to motivate, coach, and develop employees.
- Proficiency in Microsoft Excel and general computer applications.
- Excellent communication, organizational, and problem-solving skills.
- Ability to prioritize multiple responsibilities and make effective decisions under pressure.
- Reliable, dependable, and comfortable working overnight hours in a fast-paced environment.
- Strong understanding of warehouse operations, transportation logistics, and safety procedures.
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