Job Description
Job Description
ARIA is seeking a highly organized, dependable, and detail-oriented Administrative Operations & Credentialing Assistant to support our growing radiology practice.
This position combines general administrative and operational support with physician credentialing responsibilities. We are looking for someone who is comfortable managing multiple priorities, has strong Microsoft Office skills, pays close attention to detail, and can use critical thinking to identify problems and follow them through to resolution.
The ideal candidate is proactive, resourceful, and comfortable working in a fast-paced healthcare environment where priorities and deadlines can change quickly.
Key Responsibilities
Credentialing Support
- Assist with physician credentialing and recredentialing for hospitals
- Gather and maintain required physician credentialing documentation
- Assist with credentialing applications and follow up on outstanding items
- Maintain accurate provider credentialing files, spreadsheets, and tracking systems
- Monitor credentialing status, expirations, renewals, and deadlines
- Communicate with physicians, hospitals, facilities, and internal staff regarding credentialing requirements
- Follow up consistently on pending applications and missing documentation
- Help ensure providers are appropriately credentialed before scheduled start dates or assignments
- Escalate credentialing concerns or potential delays to management
Administrative & Operations Support
- Provide administrative support to management and other departments as needed
- Create, update, and maintain spreadsheets, reports, documents, and tracking tools
- Use Microsoft Excel, Word, Outlook, and Teams extensively
- Monitor emails, requests, deadlines, and outstanding items and ensure appropriate follow-up
- Assist with physician scheduling
- Track projects and action items through completion
- Review information for accuracy and identify missing, conflicting, or incomplete information
- Research issues and gather information needed to resolve operational concerns
- Communicate professionally with physicians, hospitals, employees, vendors, and other business contacts
- Assist with special projects and additional administrative responsibilities as business needs change
Qualifications
- Strong proficiency with Microsoft Office, particularly Excel, Word, Outlook, and Teams
- Excellent organizational and time-management skills
- Exceptional attention to detail and accuracy
- Ability to manage multiple projects, deadlines, and priorities simultaneously
- Strong critical-thinking and problem-solving skills
- Ability to work independently and take initiative
- Strong follow-through and ability to keep track of outstanding items
- Comfortable learning new software, systems, and processes
- Strong written and verbal communication skills
- Ability to handle confidential and sensitive information professionally
- Dependable, punctual, and consistent
- Ability to adapt quickly when priorities change
- Type 50 WPM
- 10-Key by touch
Healthcare, physician credentialing, or provider enrollment experience is preferred but not required for a candidate with strong administrative and organizational skills.
What We're Looking For
We are looking for more than someone who waits for a list of tasks to complete. We want someone who notices when something is missing, asks questions, investigates issues, follows up, and makes sure tasks are completed.
Credentialing requires persistence and attention to detail. An application cannot simply be submitted and forgotten. The person in this position must be comfortable tracking multiple providers and facilities, following up on pending items, recognizing approaching deadlines, and communicating concerns before they become problems.
The successful candidate will be someone who enjoys organization, takes ownership of their responsibilities, and can move between credentialing, administrative duties, and special projects without losing track of important details.
Why Work at ARIA?
ARIA is a growing radiology organization supporting physicians and healthcare facilities. Our administrative team plays an important role in keeping our operations organized and ensuring our radiologists are prepared to provide services at the facilities we support.
We value reliability, teamwork, communication, initiative, and accountability. As ARIA continues to grow, this position offers the opportunity to learn multiple areas of healthcare operations, expand your credentialing knowledge, take on additional responsibilities, and grow with the organization.
If you are organized, tech-savvy, dependable, detail-oriented, and the type of person who enjoys figuring things out and making sure nothing falls through the cracks, we encourage you to apply.