Job Description
Job DescriptionAbout the Role:Neurosurgical Associates in Valencia, CA is looking for a motivated and personable Front Office team member to be the welcoming face of our practice. This is a fantastic opportunity to join a specialized medical team where your organizational skills and patient-first attitude truly make a difference every day.
Responsibilities:
- Greet and check in patients in a professional and compassionate manner
- Schedule, confirm, and manage patient appointments using practice management software
- Answer and route incoming phone calls, take messages, and respond to patient inquiries
- Verify patient insurance eligibility and collect co-pays at time of service
- Maintain accurate and up-to-date patient records and demographic information
- Coordinate referrals and authorizations with insurance providers
- Ensure the front office and waiting area remain organized and welcoming
Requirements:
- Must have prior front office or medical receptionist experience preferred
- Familiarity with medical terminology, EMR/EHR systems, and insurance verification
- Strong communication and interpersonal skills with a patient-centered approach
- Highly organized with the ability to multitask in a fast-paced clinical environment
- Proficient in Microsoft Office and general computer skills
- Professional, reliable, and a strong team player
About Us:Neurosurgical Associates is a trusted specialty practice serving the Valencia, CA community with expert neurological and neurosurgical care. Our patients rely on us for compassionate, high-quality treatment, and our staff takes pride in delivering an exceptional experience from the first point of contact. We foster a collaborative and supportive work environment where every team member plays a vital role in patient outcomes.