Job Description
Job DescriptionWe are looking for an experienced and service-focused Front Desk Coordinator to support daily operations at a business center in Escondido, California. This Contract position is ideal for someone who enjoys creating a welcoming environment, assisting clients with confidence, and keeping shared spaces organized and presentation-ready. The right candidate will bring strong front desk experience, excellent communication skills, and a proactive approach to customer service.
Responsibilities:
• Welcome clients and visitors with a friendly presence while managing front desk activity and maintaining a high standard of service.
• Keep the business lounge, café, conference rooms, office spaces, and shared areas clean, organized, and ready for client use throughout the day.
• Prepare and publish the daily Craigslist advertisement accurately and on schedule.
• Record service-related charges each day and enter billing details correctly into the appropriate system.
• Respond to client questions, provide guidance on available services and amenities, and offer helpful recommendations in a timely manner.
• Identify opportunities to promote additional products and services that support client needs and contribute to center revenue.
• Manage inbound calls through a multi-line phone system, direct inquiries efficiently, and ensure messages are handled accurately.
• Support additional operational and administrative tasks as needed to help the center run smoothly.• Prior experience in a front desk, receptionist, concierge, or customer-facing administrative role.
• Ability to manage a multi-line phone system and handle inbound calls professionally and efficiently.
• Strong customer service skills with a welcoming and solutions-oriented approach.
• Clear verbal and written communication skills with the ability to interact effectively with clients and guests.
• Strong attention to detail and the ability to maintain organized, presentation-ready workspaces.
• Comfortable handling routine billing entries, service documentation, and other administrative support tasks.
• Ability to recognize client needs and confidently recommend relevant services or offerings.