Service and Sales Supervisor | $70,000 - $78,000 per year | 45-50 hours per week |
Job Description
Job Description
Service and Sales Supervisor – Full time, Hourly
Riverside, CA
About Us
Since 1938, Auto-Chlor System has been leading the industry in dishwashing equipment, sanitizing solutions, and cleaning products for restaurants and hospitality businesses. As the largest privately held company in our space, we pride ourselves on delivering exceptional service, innovative solutions, and long-term customer relationships.
We operate with urgency, teamwork, and a commitment to getting the job done right the first time. If you thrive in a fast-paced, hands-on environment and enjoy building relationships while solving problems, we’d like to meet you.
Position Overview
As a Service and Sales Supervisor, you are the face of Auto-Chlor System to our customers across the Riverside County and Inland Empire area. You’ll manage service routes, support and train team members, and ensure every customer receives high-quality, reliable service. This role combines leadership, customer service, mechanical troubleshooting, and business development.
Key Responsibilities
Customer Service & Account Management
- Build strong relationships with restaurant and hospitality clients throughout Riverside and surrounding areas
- Resolve customer concerns quickly and professionally
- Negotiate service agreement renewals and pricing adjustments
- Upsell and cross-sell products and services to grow accounts
- Collect payments and follow up to keep accounts current
Route & Team Management
- Manage and optimize staff routes for efficiency and service quality
- Train and mentor new team members
- Ensure adherence to company service standards and schedules
Technical & Service Duties
- Follow a 28-day service schedule and complete a 29-step preventative maintenance process on dish machines
- Troubleshoot equipment issues and perform mechanical repairs
- Deliver and pick up cleaning chemicals
- Train customers on proper chemical usage to control costs and improve performance
Operations & Reporting
- Report performance metrics to branch management
- Participate in on-call rotation for emergency service needs
- Safely operate a company vehicle in various conditions, including evenings and inclement weather
Qualifications
- Sales-oriented mindset and a proven track record of success in their current role
- Time management and organizational skills
- Previous supervisory or management experience a plus but not required
- Strong mechanical aptitude and troubleshooting skills
- Valid driver’s license for a minimum of 3 years
- Strong communication and interpersonal skills
What Makes You Successful
- Strong leadership and ability to influence others
- Ownership mindset and accountability
- Positive attitude and team-oriented approach
- Ability to thrive in a fast-paced, customer-facing environment
Requirements
- Ability to lift and transport up to 70 lbs of cleaning chemicals daily
- Comfortable working in food service settings and outdoors in a physically active role
- Ability to climb stairs at customer and branch locations
- Ability to drive frequently throughout the Riverside and Inland Empire area
Compensation & Benefits
- Hourly pay of $25-$26 + commission
- Full benefits package including:
- Medical, Dental, Vision
- Life Insurance
- Paid Holidays
- 401(k) with Profit Sharing
- Company-provided uniform and company vehicle
- Typical workweek: 45-50 hours
- Daily Overtime and on-call overtime
Why Join Us in Riverside?
Riverside is a growing hub for restaurants, hospitality businesses, distribution centers, and commercial operations, creating strong demand for reliable service and equipment support. With its expanding business community and access to the greater Inland Empire, this is a great opportunity to build leadership experience, develop valuable technical skills, and make a direct impact on customer success in an active and growing market.
Apply Today
If you're ready to take ownership of your route, grow your career, and make a real impact with customers every day, apply now to join the Auto-Chlor System team!