Job Description
Job Description Position Overview
The Talent/Content Operations Coordinator is responsible for driving operational excellence with a primary focus on performance tracking, communication management, reporting, content scheduling and content management, and workflow execution.
This role also provides cross-functional coordination with the Content team to ensure that talent-related content deliverables are properly tracked and executed efficiently.
The ideal candidate is analytical, organized, proactive, and experienced in managing multi-department workflows in a fast-paced digital environment.
Core Responsibilities
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Client and team communication.
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Schedule client touchpoints and structured performance discussions.
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Document action items and ensure follow-through across teams.
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Maintain organized tracking systems for all client-related tasks.
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Social media tracking and analytics.
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Support structured performance reviews and improvement planning.
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Support leadership with operational dashboards, reporting summaries, and administrative tasks.
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Coordinate cross-functional execution between clients and operations teams.
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Assist in refining and documenting department SOPs.
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Support system development to improve workflow visibility and accountability.
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Coordinate administrative onboarding and offboarding processes.
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Maintain organized file systems and tracking tools.
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Prepare meeting decks, documentation, and structured performance materials for leadership.
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Content production support with scheduling and content management
Qualifications
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3–5+ years of experience in talent operations, digital media operations, or performance management.
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Strong analytical and reporting capabilities.
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Demonstrated experience managing cross-functional workflows.
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Exceptional organization and documentation skills.
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High discretion and professionalism.
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Proficiency in Monday.com, Google Workspace, Slack.
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Ability to manage multiple deadlines in a dynamic environment.