Front Office Medical Receptionist

Job Description

Job Description

Common duties include:

• Greeting patients and visitors upon arrival, directing them to the appropriate provider or waiting area and notifying providers of patient arrivals

• Managing multi-line phone systems to answer inquiries about practice hours, insurance policies and general office information

• Scheduling appointments according to provider availability and patient needs

• Providing intake forms and explaining how to complete them

• Retrieving, updating and organizing patient records

• Keeping the reception area and waiting room tidy, comfortable and well organized

• Verifying financial records, collecting copays and processing insurance claims to support timely reimbursement

• Managing office inventory by monitoring stock levels and placing orders to prevent service interruptions