Job Description
Job Description
Join our outstanding team at The Quail as our Hotel Manager, where you will oversee the day-to-day operations of the hotel and ensure an exceptional guest experience at every touchpoint.
In this role you will:
- Work for a highly prestigious hotel located in sunny Carmel Valley, California
- Be provided exceptional medical benefits and employee discounts on lodge, golf, and dining services.
- Act as pivotal part of the Executive Committee
Key Accountabilities:
- Provide strategic leadership and operational oversight of the entire property, ensuring consistent operational performance.
- Manage aspects of operational insurance and legal matters
- Lead and develop department heads and managers, fostering accountability, collaboration, and continuous improvement.
- Partner with Managing Director to develop and execute the property’s strategic vision and business plan, translating priorities into measurable operational and financial results.
- Drive property-wide operational excellence, balancing elevated service standards with efficiency, productivity, and disciplined cost management.
- Provide strategic input on capital projects and future developments, ensuring investments enhance the guest experience, asset value, and return on investment.
- Oversee operating budgets and financial controls across hotel operations, driving accountability for expenses, productivity, and profitability.
- Develop and mentor department leaders, cultivating a high-performance culture and strong pipeline of talent.
- Assume overall operational leadership in the Managing Director absence, ensuring continuity of service, business performance, and team alignment.
General Requirements:
- Prior experience with POS and Resort management systems
- Proficient in MS Office (Word, Excel, Outlook)
- Must be knowledgeable with compliance in health and safety standards
- 7 years of hospitality experience required
- 5 years or more managing supervisory level staff required
- Hospitality management degree preferred
Salary: $145,000 - $150,000.00 per year + Bonus