Specialty Division Account Specialist

Job Description

Job Description

Newco Distributors is seeking a Specialty Division Analyst to join our team. The successful candidate will be responsible for coordinating and processing all customer relations, including order entry, follow-up, and logistics management. Additionally, the Account Specialist will work closely with internal stakeholders to manage inventory levels, and generate reports to support the specialty division's goals.

Qualifications

• REQUIRED
  • Customer Service experience
  • Strong written and verbal communication
  • Intermediate Excel skills
  • Microsoft Outlook experience
  • Experience managing high email volume and group email
  • Data entry experience
  • 10-key
  • 3-5 years of business office atmosphere experience including business attire
  • High school or equivalent

• HIGHLY DESIRED

• Some college courses

Duties Include the Following Segments of Business

• Coordinates and processes all customer relations through daily contact via email and phone
  • Proficient in Outlook, answering phones, communicating professionally with customers
  • ShoreTel phone service
• Data entry of incoming orders and customer follow up – timely and accurately
  • Proficient in Excel
  • UPS WorldShip
• Data entry of custom orders, customer follow up and coordinate communication and order entry with manufacture and/or nutritionist
• Monitor and Track inventory for Customers
  • Solar Eclipse
• Generate and format reports
  • Solar Eclipse
  • Mits Discover
  • Microsoft Excel
• Documentation of Quality Management System
  • ISO – International Organization of Standardization
• Position reports to Specialty Division Manager
  • Team effort by providing support requested by Specialty Division Manager
• Transportation tracking for Specialty vendor Purchase Orders
• Assist Sales Manager with organizing and updating marketing and point of sale supplies
  • Microsoft Publisher
  • Adobe