Medical Receptionist/Referral Coordinator

Job Description

Job Description

Family Practice office looking for an experienced Medical Receptionist/Referral Coordinator

Requires one year minimum-work experience in a medical office setting!

Looking for a friendly professional Medical Receptionist to join our team. One who has the ability to multi-task and also understands the value of good customer service. In this role you will be assisting patients and other visitors, greeting them with a smile and pleasant demeanor. Must be detail oriented and have the ability to multi-task with good customer service skills. Also have the ability to work together as a team.

Primary job duties to include greeting patients, checking in and out, answering phones, collecting copays, processing paperwork, scheduling appointments, verifying insurance and referral authorizations.

Electronic medical records experience preferred (E-Clinical works is ideal). If you would like to join our family and you have these qualifications, please submit your resume. We offer competitive pay and benefits!

• MUST HAVE AT LEAST ONE YEAR OF WORK EXPERIENCE IN A MEDICAL OFFICE SETTING , MUST BE BILINGUAL (Spanish-read, write and speak) WITH KNOWLEDGE OF INSURANCE VERIFICATION!!

Responsibilities:

• Provide professional, courteous patient service in person and by phone
• Answer patient questions and provide assistance
• Perform all duties within HIPAA guidelines/regulations
• Scan and update pertinent patient information into EMR
• Schedule appointments
• Verify Insurance's
• Submit, track and follow-up on referrals
• Collect copays and balances
• Distribute forms and paperwork to patients

Requirements and Qualifications:

• High School diploma or equivalent
• 1+ years of experience in a relevant Medical Receptionist role
• Friendly and professional disposition
• Working knowledge of computers (word, excel)
• Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly advantageous)
• Strong organization and time management skills
• Strong verbal and written communication skills
• Ability to work together as a team
• Attention to detail with the ability to multi-task
• Excellent documentation skills
• Dedication to maintaining confidentiality of patient records
• Familiarity with ECW-- a plus
• Familiarity with referral submissions via Optum and/or Prospect Medical Groups-- also a plus

\nCompany Description

Family Practice focused on excellent quality medical care

Company Description

Family Practice focused on excellent quality medical care