Senior Human Resources Manager

Published: 6/14/2022

Job Description

Job Summary

City Wide Property Services, Inc. is seeking a strategic and hands-on Senior Human Resources Manager to lead HR operations and talent initiatives across a multi-state workforce. This role serves as a trusted advisor to leadership, managers, and employees while overseeing employee relations, talent acquisition, compliance, performance management, and HR programs. The ideal candidate brings strong California employment law expertise, demonstrated leadership experience, and a passion for building scalable people practices that support organizational growth and employee success.

Responsibilities

Lead and manage day-to-day HR operations across multiple states.
Supervise, coach, and develop HR and Talent Acquisition team members.
Partner with managers on employee relations, performance management, corrective actions, and terminations.
Conduct and oversee workplace investigations, escalating complex matters as appropriate.
Maintain and implement HR policies, procedures, and best practices.
Oversee employee onboarding, transitions, and offboarding processes.
Ensure compliance with federal, state, and local employment laws, with a strong emphasis on California employment regulations.
Lead performance management programs and support leadership development efforts.
Monitor and analyze HR metrics including recruiting, turnover, retention, and employee relations trends.
Recommend and implement process improvements that enhance HR operations and employee experience.
Travel to company offices across various states to strengthen onsite partnerships, assess HR needs, support leaders and employees, and advance HR initiatives. Travel is expected approximately every 4-6 weeks, may include overnight stays, and may vary based on business needs.

Qualifications

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.
7+ years of progressive Human Resources experience.
3+ years of leadership or people management experience within an HR function.
Experience supervising HR professionals and/or talent acquisition teams.
Strong knowledge of California employment law and multi-state HR compliance.
Proven experience managing employee relations, investigations, performance management, and compliance programs.
Experience supporting a distributed, multi-site, or multi-state workforce.
Excellent communication, coaching, conflict resolution, and relationship-building skills.
Ability to influence and partner effectively with executives, managers, and operational leaders.
Ability and willingness to travel to company locations approximately every 4-6 weeks, including overnight travel, with additional travel as business needs require, with or without reasonable accommodation.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.

\nCompany Description

At City Wide Property Services, people come first. Founded in 2000, City Wide has grown steadily from a small operation into a trusted leader in commercial property maintenance, serving clients across the Western United States. Our longevity and continued growth are built on trust, accountability, and a commitment to doing things the right way—for our clients and our employees. We foster a culture of open communication and ownership, where team members are empowered to solve problems proactively, grow their skills, and build meaningful, long‐term careers while making a real impact in the communities we serve.