<h3>Job Description</h3>
Job Description
The Front/Back Office Medical Assistant is responsible for greeting, checking-in and assisting patients in the office. Must have previous clinical experience working in a medical office and the ability to handle difficult situations while maintaining a professional demeanor.
Front Office responsibilities include:
<ul>
<li>Patient registration, check-in and scheduling appointments</li>
<li>Insurance eligibility verification and knowledge of medical insurance (HMO/PPO)</li>
<li>Answering multi-line telephones and collecting patient co-pays</li>
<li>Maintaining patient privacy and knowledge of HIPPA requirements</li>
<li>Handling requests for medical records</li>
<li>Recording patient information in the electronic medical records (E H R) system</li>
</ul>
Back Office responsibilities include:
<ul>
<li>Checking-in and preparing patients for examinations/procedures</li>
<li>Taking vitals and recording basic medical history</li>
<li>Submitting Prior-Authorization requests</li>
<li>Maintaining infectious control &amp; disinfection</li>
</ul>