Telecom Order Processing Specialist
Job Description
Job Description
Professional Search Group OC is partnering with a growing Telecom Order Processing Specialist and innovative IT organization in Orange County to identify a highly organized and proactive Telecom Order Processing Specialist. This role is critical to supporting day-to-day business operations and driving efficiency across multiple functional areas.
Position Summary
The Telecom Order Processing Specialist will serve as a central resource supporting operational workflows, financial processes, and cross-functional coordination. This individual will play a key role in maintaining the overall health of the business by managing accounting-related activities, overseeing project execution, coordinating with vendors and carriers, and ensuring accurate documentation and communication across departments.
This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced environment, enjoys improving processes, and is open to leveraging modern tools and AI to enhance operational performance.
Telecom Order Processing Specialist Responsibilities
- Process and manage telecom/carrier orders from quote through provisioning
- Communicate directly with carriers
- Obtain and review carrier quotes based on service requirements, location, and bandwidth
- Prepare contracts and submit carrier orders
- Track orders and follow up with carriers through installation/provisioning
- Research existing circuits, legacy services, and billing discrepancies
- Maintain accurate carrier/circuit inventory
- Serve as the day-to-day liaison between internal stakeholders and carriers
- Understand and communicate basic telecom concepts including circuits, fiber, multimode fiber, MPO/MPOE, etc.
Telecom Order Processing Specialist Qualifications
- Working knowledge of accounting principles with the ability to interpret financial reports
- Proven ability to manage multiple priorities and projects simultaneously with strong attention to detail
- Highly organized with strong time management and prioritization skills
- Forward-thinking mindset with the ability to anticipate challenges and implement proactive solutions
- Adaptable and comfortable working in a dynamic, evolving environment
- Strong verbal and written communication skills with the ability to collaborate across all levels
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Openness to utilizing AI tools and technology to improve workflows
- Experience in the telecommunications or carrier industry is a plus, but not required
Apply for this amazing opportunity!
Donovan Aranda
Division Manager