Patient Sales Coordinator/ MA
Healthcare
Job Description
Job DescriptionBenefits:
- 401(k)
- Employee discounts
- Paid time off
Job Responsibilities:
- Serve as the primary point of contact for prospective and existing patients, providing information on cosmetic procedures and pricing.
- Conduct consultations, answer inquiries, and guide patients through the scheduling and pre-operative process.
- Utilize sales techniques to convert leads into scheduled treatments and maintain strong patient relationships.
- Maintain and update patient records, ensuring accuracy and confidentiality.
- Assist in post-operative follow-ups and provide patient education as needed.
- Create and manage engaging social media content to enhance brand presence and attract new clients.
- Develop marketing campaigns, collaborate with influencers, and monitor online engagement to drive business growth.
- Coordinate and participate in promotional events to increase patient outreach.
- Support front desk operations, including scheduling, phone calls, and administrative tasks.
Qualifications:
- Medical Assistant Certification (Required).
- Experience in patient sales, consultations, or customer service within a medical or cosmetic setting.
- Strong understanding of social media marketing and experience managing platforms like Instagram, TikTok, and Facebook.
- Knowledge of medical terminology and cosmetic surgery procedures is a plus.
- Excellent communication and interpersonal skills.
- Ability to multitask and maintain a high level of organization.
- Bilingual (Required).