Job Description
Job DescriptionDescription:
About Us:
6 Star Management is a privately owned property management company committed to delivering professional service, operational excellence, and a people-first approach across the communities we serve. We take pride in building strong relationships, maintaining high standards, and creating positive experiences for our residents, clients, and team members. We are committed to creating a workplace where employees have the opportunity to grow, develop, and succeed.
We are seeking individuals who are dependable, adaptable, and motivated to grow with the organization. The ideal candidate communicates effectively, takes initiative, operates with integrity, and thrives in a fast-paced, team-oriented environment where problem-solving, accountability, and flexibility are essential. As we continue to grow and expand our footprint as a multistate property management company, we value professionals who are ready to contribute, help strengthen our operations, and grow alongside the organization.
Please note: This is a non-housing position; employer-provided housing is not included.
Job Description:
6 Star Management is seeking a Maintenance Supervisor to join the onsite team at Clayton Crossing in Concord, California, a 296-unit community. This position is responsible for leading the day-to-day maintenance operations of the property, supervising maintenance staff, coordinating service requests and unit turns, overseeing preventive maintenance, and helping ensure the community is maintained safely, efficiently, and to company standards.
The ideal candidate is a hands-on maintenance professional who takes pride in the physical condition and appearance of the community. This role requires strong technical knowledge, effective team leadership, sound judgment, and the ability to prioritize repairs, respond to emergencies, and work closely with property management to keep maintenance operations running smoothly. The ideal candidate will lead with professionalism, accountability, and integrity in all aspects of the role.
Essential Duties and Responsibilities:
· Lead the daily maintenance operations of the property to ensure service requests, repairs, unit turns, inspections, and preventive maintenance are completed thoroughly and in a timely manner
· Supervise maintenance technicians, porters, and other maintenance team members, as applicable, and provide direction, training, support, and accountability in the performance of their duties
· Assign, prioritize, monitor, and follow up on work orders and maintenance activity to ensure tasks are properly completed and documented
· Coordinate and oversee vacant-unit turns, including repairs, painting, cleaning, vendor work, quality control, and final readiness to support leasing and occupancy goals
· Perform and oversee repairs involving plumbing, electrical, HVAC, appliances, carpentry, drywall, painting, locks, fixtures, and other general building systems within the scope of the position
· Develop and maintain preventive maintenance schedules for property equipment, building systems, common areas, amenities, and other physical assets
· Conduct regular inspections of the property, vacant units, common areas, mechanical areas, and grounds to identify maintenance, safety, and appearance-related concerns and coordinate appropriate follow-up
· Respond to maintenance emergencies and participate in the on-call rotation as needed to support residents and property operations
· Use AppFolio to review, assign, update, and close work orders and maintain accurate documentation of maintenance activity and resident service requests
· Partner with the Property Manager to establish maintenance priorities, communicate operational concerns, plan unit turns, and support the overall physical condition and performance of the property
· Coordinate with vendors, contractors, utility providers, and other third parties for specialized repairs, projects, inspections, and maintenance needs
· Monitor maintenance inventory, tools, equipment, and supplies; coordinate purchasing and help control expenses in accordance with company guidelines
· Help maintain the curb appeal, cleanliness, safety, and overall presentation of the property, including common areas, amenities, grounds, and vacant units
· Ensure maintenance work is performed in accordance with company policies, safety procedures, applicable codes, manufacturer requirements, and established operational standards
· Communicate professionally with residents regarding service requests, repairs, scheduling, access, and follow-up while providing responsive, courteous service
· Identify recurring maintenance issues and recommend practical solutions that improve reliability, efficiency, resident experience, and long-term property condition
· Lead by example through professionalism, sound judgment, accountability, teamwork, and a hands-on approach to maintenance operations
· Perform other duties as assigned in support of property operations and business needs
Key Qualifications:
· Prior apartment maintenance experience in multifamily housing, residential property management, or a similar environment required
· Previous supervisory or team leadership experience in maintenance or a related trade strongly preferred
· Strong working knowledge of general building maintenance, including plumbing, electrical, HVAC, appliances, carpentry, drywall, painting, and common repair practices
· Ability to troubleshoot maintenance issues, determine appropriate repairs, prioritize workload, and follow through on assignments
· Experience coordinating unit turns, service requests, preventive maintenance, inspections, vendors, and maintenance-related projects
· Experience using property management software such as AppFolio for work order tracking, documentation, and operational communication preferred
· Strong organizational skills and the ability to manage multiple priorities in a fast-paced apartment community
· Ability to communicate effectively and maintain professionalism in interactions with residents, coworkers, vendors, contractors, and management
· Knowledge of workplace safety practices and the ability to promote safe work habits within the maintenance team
· EPA Section 608, CPO, or other relevant maintenance certifications preferred based on property needs
· Dependable attendance, sound judgment, and a hands-on, solutions-oriented approach
· Valid driver's license and reliable transportation may be required based on business needs
· Must be available for on-call support and emergency response as needed based on property and business needs
Requirements:
Additional Requirements (Education, Training, and Experience):
· High school diploma or GED required
· Prior maintenance experience in an apartment community, residential property, or similar environment required
· Technical training, trade school education, or relevant maintenance certifications preferred