Medical Assistant

Job Description

Job Description

Wage Range that the Company Expects to Pay:

**Summary:**

The Medical Assistant (MA) plays a vital role in delivering high-quality care to patients at Community Health Centers of the Central Coast (CHCCC) under the supervision of the Health Center Manager and Clinic Services Supervisor. The MA performs non-professional clinical duties, operates medical equipment, assists with patient care, and supports the team with clerical duties to ensure efficient workflow and operations.

**Responsibilities:**

- Actively participates in assigned Patient Care Team duties and activities.
- Provides quality customer service following AIDET Standards.
- Administers medications as per Provider’s orders, consulting with the Provider/RN if unfamiliar with a medication.
- Performs intake of vitals and determines the need for immunizations, lead screening, and other health maintenance recommendations.
- Conducts CLIA Waived laboratory tests following manufacturer instructions.
- Assists with referral and tracking for routine visits, ancillary services, and external providers.
- Greets patients, escorts them to examination rooms, and minimizes wait times.
- Provides comfort and encouragement to anxious patients.
- Maintains clean and safe patient areas, following safety procedures.
- Ensures proper documentation in electronic medical records.
- Acts as an interpreter between patients and providers as needed.
- Cleans and disinfects instruments following guidelines.
- Answers telephones, completes tasks, and assists patients with needs.
- Attends meetings and trainings as required.
- Demonstrates adherence to safety policies, infection control, and care appropriate for different age groups.
- Displays cultural sensitivity and maintains confidentiality.
- Promotes health care integration and the Patient Centered Medical Home principles.

**Qualifications:**

- High school diploma or GED required.
- Graduation from an accredited Medical Assisting school or CMA/RMA certification through a California Medical Board-approved organization.
- Minimum one year of recent medical assisting experience preferred.
- EKG, vital signs, venipuncture, and injections experience preferred.
- Bilingual in English and another language is desirable.

**Skills:**

- Strong customer service and communication skills.
- Proficiency in Microsoft Office and Electronic Health Records (EHR) systems.
- Strong mathematical and reasoning abilities.
- Ability to work effectively in a fast-paced environment.
- Capacity to handle a high volume of patients and adapt to changes effectively.

**Certificates and Licenses:**

- Certification/registration (CMA/RMA) through a California Medical Board-approved organization required.
- Valid California Driver's License (Class C) and CPR (BLS-C) certification required.
- Must pass criminal background check and drug screen upon hire.
- Compliance with health screening and vaccination requirements.

**Physical Demands:**

- Ability to lift and move up to 25 pounds.
- Good eyesight and manual dexterity required.
- Comfortable with standing, walking, and using proper body mechanics during patient care.
- Specific vision abilities are necessary.

**Work Environment:**

- Fast-paced environment with moderate noise levels.
- Flexibility in work schedule, including evenings/weekends and travel as needed.

Note: The descriptions provided are not exhaustive and represent the general nature of the position.