Job Description
Job Description
Pharmacy Operations Manager
Pay: $30.00 – $42.00 per hour DOE
Compensation is based on experience, certifications, and demonstrated ability. For candidates with strong operations management experience, current immunization certification, and a background in a well-run compounding pharmacy, we’re open to matching competitive market compensation.
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Opportunities for advancement
- Paid sick time
- Paid time off
- Professional development assistance
- Store discount
Overview
Independent compounding pharmacy in Playa del Rey seeking a Pharmacy Operations Manager to own daily operations and work directly with our Pharmacist-in-Charge. This is a working manager role — you will run the floor and work it. You’ll own workflow, staffing, inventory, and compliance while filling prescriptions, administering vaccines, and handling patients alongside the team. We are not looking for someone who supervises from a desk.
Key Responsibilities
Operations
- Own daily pharmacy workflow — prioritization, throughput, turnaround times
- Work the floor: prescription entry, filling, insurance troubleshooting, patient and prescriber communication
- Administer vaccines and manage immunization services
- Support non-sterile compounding operations
- Serve as the operational decision-maker when the Pharmacist-in-Charge is unavailable, escalating clinical matters appropriately
Team
- Own technician scheduling, coverage planning, and shift call-off response
- Train and onboard new technicians and clerks; build and maintain written procedures
- Set performance expectations, give direct feedback, and address attendance and performance issues
- Develop existing staff toward immunization certification and compounding competency
Business
- Own inventory: par levels, ordering, returns, expiry management, vendor coordination
- Manage insurance billing performance — rejection resolution, audit response, claims accuracy
- Maintain compliance with California Board of Pharmacy regulations, HIPAA, and safety standards
- Identify and implement workflow improvements as the pharmacy grows
Required Qualifications
- Active California Pharmacy Technician License, in good standing
- Current Immunization Administration Certificate, currently administering vaccines
- 10+ years as a pharmacy technician, including 6+ years in a lead, supervisory, or management role
- Currently performing hands-on technician work as a regular part of your job
- Proficient in customer complaint management — de-escalating and resolving patient issues directly
- Proficient calling insurance companies and physician offices to resolve coverage, authorizations, rejections, and audits
- Demonstrated experience training and onboarding staff, and documenting procedures
- Demonstrated ownership of staff scheduling and coverage
- Demonstrated ownership of inventory and vendor relationships
- Proven ability to hold staff accountable on performance and attendance
- Punctual, organized, and professional — consistent attendance is essential
Preferred Qualifications
- Experience at an established compounding pharmacy
- Non-sterile compounding experience
- Independent pharmacy experience
- DigitalRx experience strongly preferred
This role is for a driven, self-motivated operator who takes ownership without being asked. We’re a small team where everyone’s contribution is visible — people who want to build something thrive here, and people waiting for direction don’t.
\nCompany Description
About Us
We are a fast-growing, independently owned non-sterile compounding pharmacy serving patients across the Los Angeles area. Compounding is not a side service here — it is everything we do. We partner closely with prescribers to deliver personalized medications that commercial pharmacies simply can't provide, and we are expanding. We're looking for a sharp, experienced pharmacist who is ready to lead.
Company Description
About Us\r\nWe are a fast-growing, independently owned non-sterile compounding pharmacy serving patients across the Los Angeles area. Compounding is not a side service here — it is everything we do. We partner closely with prescribers to deliver personalized medications that commercial pharmacies simply can't provide, and we are expanding. We're looking for a sharp, experienced pharmacist who is ready to lead.