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Customer Service Representative

PublishedPublished: 6/14/2022

Job Description

Job Description

  • Previous experience in the healthcare industry 1 years with third-party benefits verification experience preferred.
  • Basic knowledge of Outlook, Excel, Word, MS Office, SharePoint required.
  • Excellent verbal and written communication skills.
  • Ability to interpret and appropriately follow policies, procedures, manuals, and written instructions as given.
  • Demonstrated ability to handle challenging situations in a professional manner.
  • Willingness to work varying tasks.
  • Knowledge of healthcare pharmaceutical and services a plus.

3 Non-Negotiable Skills:
- Attention to detail
- Knowledge of Third Party Insurance Carrier Processes
- MUST have experience taking inbound and outbound calls (30 calls per day)


Education:

  • High School diploma and at least 1 years of customer service, insurance verification or related area required.
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