Job Description
Job Description
CUSTOMER SERVICE REPRESENTATIVE
We are looking for a friendly, dependable, and customer-focused individual to join our team!
Responsibilities
- Assist customers with questions and concerns
- Answer phone calls and respond to emails
- Provide information about products and services
- Process customer orders and requests
- Follow up with customers regarding orders or issues
- Maintain accurate customer records
- Provide professional and friendly customer service
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer skills
- Organized and detail-oriented
- Ability to multitask in a fast-paced environment
- Bilingual English/Spanish is a plus