Dental Office Coordinator

Job Description

Job DescriptionDental Front Office Coordinator / Dental Receptionist

Redwood Dental | Boulder Creek, CA

Pay: $28–$38/hour + Performance Bonuses & Benefits

Schedule: Full-time | Monday–Friday | 8:30 AM–4:30 PM

Redwood Dental is a privately owned, technology-forward dental practice seeking a friendly, organized, and dependable Dental Front Office Coordinator / Dental Receptionist to join our team.

In this role, you'll help create an outstanding patient experience by welcoming patients, coordinating appointments, supporting treatment acceptance, and keeping our front office running smoothly. If you enjoy helping people, staying organized, and working in a collaborative environment, we'd love to meet you.

Learn more about our team and culture at www.redwooddental.org.

Compensation & Benefits

• $28–$38/hour, depending on experience
• Performance-based bonus opportunities
• Kaiser medical insurance
• Free dental care at Redwood Dental
• Vision reimbursement
• 401(k) with company match
• Profit sharing
• Tuition reimbursement
• 20 paid days off each year
• Ongoing training and professional development

What You'll Do

• Welcome and assist patients in person, by phone, and via email
• Schedule appointments and manage the daily schedule
• Coordinate patient treatment appointments
• Explain recommended treatment and payment options
• Follow up with patients regarding scheduled or outstanding treatment
• Collect and post patient payments
• Maintain accurate patient records
• Help keep the front office organized and running efficiently
• Collaborate with the clinical team to deliver an exceptional patient experience

About the Role

This position combines patient communication, scheduling, and front office administration. You'll play an important role in helping patients receive the care they need while ensuring the practice runs efficiently each day.

We're looking for someone who enjoys working with people, pays attention to detail, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service.

Qualifications

• Two or more years of dental, medical, front office, customer service, or hospitality experience preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Comfortable discussing treatment recommendations and payment options with patients
• Ability to multitask, prioritize responsibilities, and follow through
• Positive attitude and willingness to learn

Dental experience is a plus but not required. We are happy to train the right person who has excellent customer service skills, a strong work ethic, and a team-first mindset.

Who You Are

• Friendly, professional, and dependable
• Organized and proactive
• Comfortable working in a busy, team-oriented practice
• A strong communicator who enjoys helping people
• Motivated to learn and grow in a modern dental office

Job Details

• Position: Full-time
• Schedule: Monday–Friday, 8:30 AM–4:30 PM
• Location: In person, Boulder Creek, CA

Skills:

• General Practice
• Open Dental
• Scheduling

Benefits:

• Medical
• 401k
• PTO
• Bonuses

Compensation:

• $28-$38/hour