Job Description
Job Description
Title: Account Manager
Location: Arcadia, CA — fully on-site, Monday–Friday 9:00am–5:30pm (one remote day/week after 90 days)
Compensation: $80K base, 10–15% performance bonus (prorated to start date)
Must-Haves:
- 2+ years in B2B account management, inside sales, or customer service
- Proven ability to own the full order/logistics cycle end to end — ideally from a smaller, close-knit organization where you can see requests through start to finish, not a large org where handoffs obscure the process
- CRM proficiency (Salesforce, HubSpot, or comparable); ERP system experience a strong plus
- Exceptional organizational skills — nothing falls through the cracks, even managing high email/task volume
- Clear, confident communicator, comfortable prioritizing competing requests from multiple stakeholders
Strong Pluses:
- Packaging, food service, or CPG/food distribution industry background
- Experience training, mentoring, or informally leading teammates — genuine interest in eventually growing into a formal leadership role
- Bilingual English/Mandarin, given international vendor relationships
- Genuine interest in sustainability and helping businesses transition to eco-friendly packaging