Job Description
Job Description
Robert Half is seeking a detail-oriented Property Administrator for our client, a well-established commercial real estate company in San Diego, California.
This role provides administrative and client service support for a commercial property portfolio, with a strong focus on tenant relationships, customer service, property operations, and coordination. The ideal candidate will be professional, responsive, highly organized, and comfortable managing multiple priorities while providing a positive experience for tenants, clients, and vendors.
Key Responsibilities
- Serve as a primary point of contact for tenant and client inquiries, providing professional and timely customer service.
- Build and maintain positive relationships with tenants, clients, vendors, and property management teams.
- Respond to service requests, questions, and concerns while ensuring appropriate follow-up and resolution.
- Coordinate maintenance requests, work orders, vendor services, and other property needs.
- Support day-to-day property operations and provide administrative assistance to the Property Management team.
- Maintain accurate tenant records, lease files, service agreements, correspondence, and property documentation.
- Process invoices, purchase orders, and other administrative documentation accurately and efficiently.
- Assist with vendor coordination, onboarding, insurance certificates, and compliance requirements.
- Support tenant communications, property updates, events, and other client-facing initiatives.
- Prepare reports and assist with tracking property expenses, service requests, and operational activities.
- Help ensure tenants receive a high level of service and that outstanding requests are communicated and followed through to completion.
Qualifications
- 2+ years of administrative or client service experience within commercial real estate, property management, or a related industry.
- Proficiency with property management software (e.g., Yardi, MRI, AppFolio) and Microsoft Office Suite, particularly Excel.
- Strong understanding of tenant relations, property administration, and lease-related documentation.
- Excellent organizational skills with the ability to manage multiple priorities and deadlines.
- Professional and customer-focused communication skills when interacting with tenants, clients, vendors, and internal stakeholders.
- Detail-oriented with strong documentation, follow-up, and problem-solving skills.