Mercedes‑Benz Master Technician Educator (OEM Academy)

Job Description

Job Description Build careers, elevate a brand

At Universal Technical Institute, you won’t just repair vehicles—you’ll shape the future of Mercedes‑Benz service. Imagine guiding a learner through a tricky network fault: you set objectives, model safe diagnostics, and watch understanding spark during a hands‑on lab. That ripple effect reaches customers, dealers, and the brand.

Mission of the role

• Educate and motivate technicians in a collaborative, inclusive classroom.
• Deliver hands‑on instruction using state‑of‑the‑art audiovisual tools, OEM trainer systems, and structured workshop exercises.
• Convert OEM product and service data into compelling curricula—lesson plans, visuals, practical applications, demos, and evaluations.
• Mentor individuals to analyze, troubleshoot, and innovate with confidence.
• Uphold a culture of safety that meets or exceeds OEM expectations.
• Coordinate with Mercedes‑Benz on curriculum updates and attend periodic Train‑the‑Trainer events.
• Complete administrative duties and follow the OEM Corporate Travel Policy; perform other duties as assigned.

Your qualifications

• High school diploma or GED (required).
• Excellent communicator and facilitator with strong interpersonal skills.
• Organized, deadline‑oriented, adaptable; strong planning and time management.
• MS Office capable.
• Patient, empathetic, and motivational teaching approach.
• Professionalism in judgment, problem‑solving, decision‑making, and schedule flexibility.
• Preferred: background as a Mercedes‑Benz technician or ASE Master and/or MB Master‑Certified.

What success looks like

• Clear learning outcomes delivered through well‑paced lessons.
• Labs that mirror authentic service bay challenges and drive measurable skill gains.
• Technicians who leave confident, safe, and brand‑ready.

Rewards and support

• Annual salary: $90,000–$94,000, commensurate with experience
• Weekends off
• Paid training
• Tuition waiver after 6 months for you and your immediate family at UTI and Concorde campuses
• Paid time off: vacation, sick, flexible, and holiday
• Retirement match: 50% of the first 6% you contribute after 90 days
• 4 weeks paid parental leave for birthing and non‑birthing parents
• Medical, dental, and vision coverage for you and dependents
• ASPCA pet insurance
• Health plan enrollment begins the first of the month after you complete one full month of employment

About Universal Technical Institute

For six decades, UTI and its family of schools have partnered with 35+ premium brands across 16 campuses and 16 technical programs. Our purpose is to expand opportunity and impact—one learner at a time. Be part of our legacy and help define the next era of Mercedes‑Benz technical excellence.