Job Description
Responsibilities
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• Lead, coordinate, and oversee all client service programs, ensuring effective service delivery.
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• Manage your own small high-acuity caseload, and ensure resources are available for staff and volunteers as they manage their caseloads.
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• Manage projects and create systems to foster effective communication and sharing of resources.
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• Provide direct services such as support group facilitation, intake interviews, and ongoing follow-up.
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• Maintain confidentiality and compliance with HIPAA and other relevant regulations.
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• Build strong community and institutional partnerships; Act as the primary liaison with the medical community by fostering relationships, enhancing referral systems, attending Tumor Boards, and conducting patient advocacy.
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• Provide leadership and direction for client services operations, finances, and human resources.
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• Ensures client services data collection is timely and complete.
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• Participate in educational outreach, community presentations, and health fairs.
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Qualifications
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• This is an in-person, full-time position in Eureka, California
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• Deep understanding of cancer and its physical and emotional impact on individuals.
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• Personal, professional, or direct experience with cancer is required.
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• Strong organizational and leadership skills.
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• At least 3 years of supervisory experience, including with volunteers.
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• Ability to run effective meetings and manage multiple projects as a collaborative leader.
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• Experience with goal setting, project management, and fostering communication systems.
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• Healthcare knowledge, particularly of local resources; medical professional and/or medical case management background (RN, MD, NP, PA, BSW) desirable and bachelor’s degree preferred.
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• Strong communication skills, both written and oral.
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• Self-starter, collaborative, culturally sensitive, and adaptable with a positive, solutions-oriented attitude.
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• Proficiency in Microsoft Office, email, databases, and data management.
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• Flexibility for evening and weekend commitments (e.g., support groups and health fairs).
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• Public speaking skills required; bilingual/bicultural (Spanish) preferred.
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Please email letter of interest and resume to the Breast and GYN Health Project at rosegz@hcbhp.org. Full job description and job announcement available at www.bghp.org