Job Description
Company Overview:
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BENAAR LA is a fast-growing eCommerce fashion brand dedicated to dressing women ages 35+ in elegant, sophisticated, and edgy pieces—at accessible prices. We are passionate about delivering high-quality fashion while fostering a dynamic, inclusive, and creative work environment. Join us as we empower women to express their unique style through thoughtfully curated collections.
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Role Summary:
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We’re looking for a proactive, detail-oriented E-Commerce Operations Coordinator to support and streamline our day-to-day eCommerce and business operations. This role is perfect for someone who thrives in a fast-paced environment, enjoys fashion, and is excited to be involved in everything from order fulfillment and product uploads to customer service, inventory management, and general operational support. You’ll play a key role in keeping the brand running smoothly behind the scenes. This role is in-person in Downtown Los Angeles.
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Responsibilities:
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- Order Fulfillment: Process and ship customer orders accurately and on time
- Customer Service: Respond to customer inquiries and handle returns or exchanges promptly and professionally
- Shopify Management: Upload and update products, descriptions, pricing, and images
- Inventory Management: Assist with the collection and delivery of inventory to support our operational needs
- Line Sheets & Product Organization: Help create line sheets and maintain product tracking
- Photoshoot Support: Assist with prep and coordination for product shoots
- Miscellaneous Tasks: Complete various errands and ad hoc tasks to support the team and facilitate smooth operations
- Collaborative Support: Work closely with the team to ensure all tasks are completed efficiently and effectively
- Errand Assistance: Must have a valid driver’s license and reliable transportation and the ability to lift boxes and bags up to 30 pounds
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Requirements:
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- Advanced knowledge of Shopify; must be comfortable navigating and managing all aspects of the platform independently.
- Bachelor’s degree from an accredited institution
- 1–2 years of experience in eCommerce, retail, or fashion operations
- Ability to lift boxes and bags up to 30 pounds
- Valid driver’s license and reliable transportation
- Familiarity with Shopify
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Proactive mindset with attention to detail
- Based in Los Angeles – this role is in-person
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Bonus Skills (Not Required, but a Plus):
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- Knowledge of inventory management platforms or tools
- Canva, Photoshop, or other basic design tool experience
- Previous experience in a fashion or creative environment
- Interest in fashion merchandising or backend eCommerce operations
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Benefits:
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- Hands-on experience in fashion eCommerce operations
- Mentorship and training provided in Shopify and backend systems
- Career growth within a dynamic, collaborative team
- Competitive pay: $25–$27 per hour
- Occasional product perks and team events
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How to Apply:
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If you’re a self-starter with a passion for fashion and operational excellence, we’d love to hear from you!
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Send your resume and a short cover letter to angela@benaarla.com with the subject line:
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“E-Commerce Operations Coordinator Application.”