Patient Services Representative

InSync Consulting Services

San Francisco, CA, USA

Published: 6/14/2022

Healthcare

Full Time

Job Description

Pay: $25.00 per hour

Job description:

Patient Services Representative

Location: Onsite
Schedule: Monday–Friday | 7:00 a.m. – 3:30 p.m.

Join the InSync Team!

InSync is seeking a detail-oriented and customer-focused Patient Services Representative to support front-office operations in a busy outpatient Flu and TB clinic. This role is ideal for someone who enjoys helping patients, thrives in a fast-paced healthcare environment, and is committed to providing exceptional customer service while ensuring accurate patient registration and documentation.

Responsibilities

Greet patients in a friendly and professional manner.
Register and check in patients for clinic appointments.
Verify demographic information, insurance, and required documentation.
Maintain and update patient information in the electronic medical record (EMR) system.
Ensure patient records are accurate, complete, and handled with confidentiality.
Communicate registration requirements and clinic processes clearly to patients.
Coordinate with clinical and administrative staff to support efficient patient flow.
Resolve missing or incomplete registration information.
Perform general front-office administrative duties while managing multiple priorities.

Minimum Qualifications

Experience with front-office administrative processes and patient registration.
Experience performing patient check-in and verifying demographic information.
Strong customer service experience in a patient-facing or public-facing environment.
Ability to accurately review and verify documentation.
Experience using electronic medical record (EMR) systems or similar patient registration software.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to multitask in a fast-paced clinical setting.
Ability to maintain confidentiality and accurately manage sensitive patient information.

Preferred Qualifications

Previous experience in an outpatient clinic or ambulatory care setting.
Experience supporting flu, TB, vaccination, or seasonal health clinics.
Familiarity with healthcare registration workflows.
Experience working in a high-volume patient registration environment.

\nCompany Description

InSync is a national staffing firm specializing in education, healthcare, and non-clinical placements. InSync is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) and a Disabled Veteran Business Enterprise (DVBE). These certifications reflect our commitment to accountability, regulatory compliance, and high standards of Service.