Job Description
Job DescriptionSalary range: $150K - $200K
Location: San Mateo, CA, Provo, UT, New York, NY, San Francisco Bay Area, Salt Lake City / Lehi, UT, Toronto, ON, Chicago, IL, Waterloo, ON, Seattle, WA, Austin, TX, Boston, MA, Washington, DC / Northern Virginia, Los Angeles / Orange County, CA, Atlanta, GA, Raleigh-Durham, NC, Denver / Boulder, CO, Vancouver, BC, San Diego, CA, Phoenix, AZ, Philadelphia, PA, Miami, FL
Visa Sponsorship Details: Not open to any visas (e.g. US citizen, Green Card holders)
Remote work policy: Hybrid (3 days/week in office) for candidates within 50 miles of our San Mateo, Provo, or New York offices. All other candidates can work remotely — priority given to those in hub cities (SF Bay Area, Salt Lake City/Lehi/Provo, NYC, Toronto, Chicago, Waterloo, Seattle, Austin, Boston, DC/NoVA, LA/OC, Atlanta, Raleigh-Durham, Denver/Boulder, Vancouver, San Diego, Phoenix, Philadelphia, Miami), then those near a major airport.
About this role
We are looking for a Solutions Advisor with 4+ years of experience to serve as a trusted post-sale partner for in-house legal teams adopting GC AI's platform. You'll sit at the intersection of legal expertise, legal operations, and customer success — helping clients unlock the full value of an AI-powered legal platform that's redefining how in-house teams work. This is a high-impact, customer-facing role at one of the fastest-growing legal AI companies in the market.
What will you be doing?
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Onboard and enable customers post-sale, helping in-house legal teams adopt and maximize GC AI's platform
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Understand customer pain points and drive tailored projects and workflows that improve their legal operations
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Upsell and expand existing accounts by continuously demonstrating value and deepening relationships
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Teach courses and present at conferences as part of GC AI's Academy, educating customers on platform features and best practices
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Collaborate cross-functionally with the go-to-market and product teams to surface customer insights and inform the roadmap
Key Requirements
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4+ years of experience in legal operations, legal consulting (e.g. PwC, Deloitte legal group), or a closely related field — no law degree required
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Strong understanding of how in-house legal teams operate, including their workflows, pain points, and processes
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Consulting or advisory background with demonstrated ability to manage projects and communicate recommendations to clients
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Excellent communication and interpersonal skills — comfortable presenting, teaching, and building relationships with customers
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Genuine enthusiasm for AI tools and willingness to travel ~25% of the time