Job Description
Job DescriptionWe are looking for a detail-oriented Data Entry Clerk to join a wholesale distribution team in Irvine, California on a Long-term Contract basis. In this role, you will support order accuracy and timely transaction processing while serving as an early point of contact for customer-related order questions. This position is well suited for someone who thrives in a high-volume environment, works carefully with data, and helps keep fulfillment activities moving efficiently.
Responsibilities:
• Enter customer orders into company systems with a high level of speed and precision, using information submitted through designated platforms such as Salesforce.
• Examine order information carefully to confirm quantities, pricing, item numbers, and delivery details before finalizing transactions.
• Monitor assigned work queues and organize incoming requests to help meet internal service expectations and response timelines.
• Verify that each order includes the required supporting documentation and follow up when records are incomplete or inconsistent.
• Route cases, order-related issues, and supporting materials to the appropriate internal teams for timely resolution.
• Respond to order status and product availability questions by communicating clearly with customers and cross-functional departments.
• Maintain confidentiality when handling customer records, pricing details, and other sensitive business information.
• Take on additional operational or administrative tasks as assigned by team leadership to support department goals.• High school diploma or equivalent required; additional education beyond high school is preferred.
• At least 2 years of experience in data entry, order processing, customer service, or administrative support.
• Strong typing and numeric data entry skills with close attention to detail and a commitment to accuracy.
• Ability to work efficiently in a fast-paced, high-volume setting while managing multiple priorities.
• Strong English communication skills, including reading, writing, speaking, and listening.
• Comfortable using business systems and office technology, including order management or CRM platforms such as Salesforce, SharePoint, or similar tools.
• Strong organizational skills, sound time management, and the ability to adapt to updated processes or system changes.