Patient Services Representative/Scheduler/Healthcare Admin

Job Description

Job Description

Job Title: Patient Services Representative (PSR) / Healthcare Administrative Assistant

Job Summary

We are seeking a Patient Services Representative (PSR) / Healthcare Administrative Assistant to support surgical scheduling and patient coordination. The candidate will be responsible for scheduling surgical procedures, obtaining insurance authorizations, verifying coverage, and ensuring patients are financially cleared before surgery.

Key Responsibilities

• Schedule patients for surgical procedures and coordinate appointments.
• Obtain prior authorizations from insurance companies.
• Verify patient insurance coverage and benefits.
• Ensure patients are financially cleared before scheduled surgeries.
• Obtain and coordinate required pre-operative results and medical reports.
• Follow up with insurance companies regarding authorization status.
• Maintain accurate patient records and documentation.
• Coordinate with patients, providers, and healthcare teams.
• Perform additional administrative duties as assigned.

Required Qualifications

• High School Diploma or GED.
• Minimum 1 year of healthcare administrative or Patient Services Representative (PSR) experience.
• Hands-on experience with insurance authorizations and health insurance.
• Knowledge of insurance verification and authorization processes.
• Ability to read, understand, and follow detailed written and verbal instructions.
• Strong communication, organizational, and attention-to-detail skills.

Preferred Qualifications

• 2 years of Patient Services Representative (PSR) experience.
• Experience using EPIC.
• Previous surgery scheduling experience.
• Experience with pre-operative coordination and patient financial clearance.
• Hospital or medical center experience.
• Plastic surgery scheduling experience is a plus.

\nCompany Description

AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.

Company Description

AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.