Medical Practice Manager

Published: 6/14/2022

Healthcare

Job Description

The Medical Practice Manager oversees the administrative and operational functions of a high-volume medical practice, with a focus on surgery scheduling, insurance verification, referral management, workers’ compensation coordination, patient service, and physician support.

Responsibilities

Coordinate surgery scheduling, including insurance verification, pre- and post-operative appointments, health clearances, authorizations, surgical assistants, and required pre-operative studies.
Manage physician referral work queues and complete referrals in Epic corresponding to PPC tasks.
Schedule appointments, triage calls, respond to patient questions and complaints, and direct concerns to appropriate staff or supervisors.
Manage physician practice operations in coordination with medical assistants and other staff, troubleshooting patient and physician issues.
Handle physician correspondence, forms, authorization requests, expense reports, calendars, transcription needs, and other administrative functions.
Coordinate workers’ compensation activities with adjusters and nurse case managers, including authorization requests, status follow-up, and documentation receipt.
Complete physician credentialing, maintain updated CVs, and ensure medical staff privileges, California licenses, and DEA credentials remain current.
Monitor workflow, assist with work assignments, recommend improvements, and liaise with other departments.
Coordinate physician mentoring opportunities with fellows and students.
Work with billing and HIS departments on chart audits, surgical reports, daily clinic charges, and patient financial arrangements.
Serve as a liaison between physicians and patients regarding surgical concerns, resource coordination, and support before, during, and after procedures.
Coordinate outside services, teaching and speaking engagements, and logistics of care for VIPs and patients with special needs.

Required Qualifications

High school diploma or GED. Bachelor’s degree strongly preferred.
At least 3 years of experience with a large medical group practice.
Experience scheduling surgery in a high-volume setting.
Knowledge of HMO, PPO, and POS insurance plans.
Experience with workers’ compensation cycles and protocols.
Current influenza vaccination with no declinations or exemptions.
Epic experience.

\nCompany Description

InSync is a national staffing firm specializing in education, healthcare, and non-clinical placements. InSync is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) and a Disabled Veteran Business Enterprise (DVBE). These certifications reflect our commitment to accountability, regulatory compliance, and high standards of Service.