Job Description
Job DescriptionAbout the Role:The Pass Pediatric Dental Group in Beaumont, CA is looking for a friendly and organized Front Office team member to be the welcoming face of our practice! In this role, you'll play a vital part in creating a positive, stress-free experience for our young patients and their families from the moment they walk through the door.
Responsibilities:
- Greet and check in patients and families with a warm, professional demeanor
- Schedule and confirm patient appointments using dental practice management software
- Answer incoming calls, respond to inquiries, and manage patient communications
- Verify dental insurance eligibility and process claims accurately
- Collect and post patient payments, co-pays, and balances
- Maintain and update accurate patient records and documentation
- Coordinate with clinical staff to ensure smooth patient flow throughout the day
Requirements:
- Previous dental or medical front office experience preferred
- Familiarity with dental insurance verification and billing processes
- Proficiency with dental practice management software (Practice Web, Dentrix, Eaglesoft, or similar)
- Strong communication and interpersonal skills with a patient-first attitude
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable and enthusiastic working with children and their families
- Bilingual (English/Spanish) a plus
About Us:The Pass Pediatric Dental Group is a trusted dental home for children in the Beaumont, CA community, dedicated to making every visit fun, comfortable, and positive for kids of all ages. Our families keep coming back because of our compassionate care and kid-friendly environment. Our team loves working here because we foster a supportive, upbeat workplace where everyone's contribution truly matters.