Job Description
Job Description
Position Description:
- The Operations/Production Supervisor is responsible for supervising hourly employees and executing production and logistics plans while overseeing the overall operations of the assigned area or shift.
- Responsibilities include warehouse operations, labor relations, production, site security, quality, safety, and regulatory compliance.
- Scope: Supervises hourly production and logistics employees. Collaborates with individuals at all levels within the plant.
- No budget responsibility.
- Directly supervises approximately 17–34 employees.
- Makes decisions impacting plant performance, labor utilization, safety, quality, and compliance with company and regulatory requirements.
Key Responsibilities:
- Direct and guide operators in executing production and logistics plans for the assigned area/shift.
- May also provide Maintenance Supervisor coverage when required.
- Develop and implement plans and policies to ensure compliance with FDA regulations, Good Manufacturing Practices (GMP), HACCP, and SQF requirements.
- Develop and coach team members to ensure production, packaging, and logistics activities meet quality and operational standards.
- Support the development of new Operations Supervisors.
- Lead problem-solving activities to resolve operational issues and improve production performance through the established escalation process.
- Support Lean Manufacturing and Digital Training initiatives as directed by the Operations Manager.
- Ensure compliance with all standard work processes, including K-LEAN practices.
- Maintain compliance with food safety, employee safety, sanitation, allergen control, pest control, and all applicable regulatory requirements.
- Support MCRS® sustainability initiatives by achieving area KPIs and driving continuous improvement.
- Administer the Collective Bargaining Agreement, work rules, and company policies consistently while promoting positive labor relations and resolving grievances whenever possible.
- Identify operational risks and opportunities for improvement and escalate issues when appropriate.
- Promote plant values, employee engagement, and a positive work environment.
- Plan and execute production changeovers in accordance with K-LEAN standards.
- Document and escalate supplier quality issues and non-conformances. Participate in daily food safety reviews.
- Utilize Root Cause Analysis (RCA) methodologies to troubleshoot and resolve operational issues.
- Support the execution of operational projects within the assigned area/shift.
- Support talent management, employee development, diversity, inclusion, and training initiatives for hourly employees.
- Ensure compliance with all company policies and procedures.
- Perform other duties as assigned.
Skills Required:
- Ability to work in a 24/7 manufacturing environment, including rotating shifts, weekends, holidays, and extended hours when necessary. Strong leadership, communication, and interpersonal skills.
- Proven ability to manage people and lead teams effectively. Strong analytical and problem-solving skills.
- Ability to work in a fast-paced, high-pressure manufacturing environment. Proficiency in Microsoft Office (Word, Excel, and PowerPoint). Ability to collaborate effectively with employees at all organizational levels.
- Experience working in a unionized environment and maintaining positive labor relations.
Experience Required:
- Education & Experience Bachelor's degree in a related field with 2+ years of relevant experience, OR High School Diploma/GED with 5+ years of relevant manufacturing or production experience.
Experience Preferred:
- Candidate preferred qualifications: - PI experience - Union experience - Processing, packing and mechanical experience - Experience with SAP
Education Required:
- Education & Experience Bachelor's degree in a related field with 2+ years of relevant experience, OR High School Diploma/GED with 5+ years of relevant manufacturing or production experience.
Additional Information:
- This position follows a rotating 13-hour shift schedule (3 days one week, 4 days the next).
- Because the schedule includes daily overtime and double time under California law, total earnings are significantly higher than the posted base hourly rate.
\nCompany Description
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.
Company Description
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.