Business Development Representative - Merchant Partnerships

Job Description

Location: Boston, MA / Los Angeles, CA / San Mateo, CA / San Jose, CA /

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Sacramento, CA / Rowland Heights, CA / Queens, NY

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About the Opportunity

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We are seeking a Business Development Representative to expand merchant partnerships and support local market growth.

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This is a hands-on opportunity for someone who enjoys connecting with business owners, developing partnerships, and helping local businesses grow through digital platforms.

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Key Responsibilities

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• Identify and engage potential merchant partners, including restaurants, grocery stores, and local retailers.

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• Conduct in-person visits to introduce platform services and explore partnership opportunities.

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• Build relationships with business owners, negotiate partnership terms, and support merchant onboarding.

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• Maintain strong relationships with existing partners through regular communication and ongoing business support.

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• Work with merchants to improve platform performance, increase order volume, and identify growth opportunities.

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• Collaborate with Marketing and Operations teams to develop promotional initiatives.

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• Maintain accurate merchant information and monitor partnership performance.

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• Gather market insights and merchant feedback to support business development strategies.

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Qualifications

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• Strong communication, relationship-building, and negotiation skills.

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• Comfortable engaging directly with business owners and developing new partnerships.

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• Ability to work independently, organize field visits, and manage multiple priorities.

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• Strong problem-solving skills and a results-oriented mindset.

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• Ability to collaborate effectively with cross-functional teams.

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• Mandarin Chinese proficiency is required for communication with the target merchant network.

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Preferred Qualifications

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• Experience in B2B sales, business development, merchant acquisition, or account management.

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• Experience working with restaurants, retailers, or other local businesses.

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• Familiarity with food delivery, e-commerce, or local commerce platforms.

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What You'll Gain

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• Hands-on experience in merchant acquisition and partnership development.

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• Opportunities to work directly with local business owners.

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• Exposure to digital commerce and local market expansion.

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• Collaboration with cross-functional teams supporting merchant growth.

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