Job Description
Job Description
Role Summary
The Medical Interpreter / Translator plays a vital role in ensuring clear, accurate, and culturally sensitive communication between patients, caregivers, and healthcare professionals. Under the direction and supervision of program leadership, this position provides high-quality interpretation and translation services that support patient understanding, access to care, and positive healthcare experiences. This role is ideal for a bilingual professional who is passionate about supporting older adults, values inclusivity, and thrives in a collaborative healthcare environment.
Duties
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Provide professional interpretation services, including the use of appropriate medical terminology, for patients and staff as needed.
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Translate non-legally binding documents such as training materials, medical appointment information, and patient communications.
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Work directly with team members and patients to support effective communication across care settings.
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Coordinate and manage scheduling to provide interpretation services at multiple center locations.
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Fulfill all administrative responsibilities, including documentation, recordkeeping, participation in meetings, and completion of satisfaction surveys.
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Demonstrate professionalism, discretion, and respect for patient health information at all times.
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Perform other reasonably related duties as assigned.
Required Qualifications
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Bilingual proficiency (verbal and written) in English or Cantonese.
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English fluency (verbal and written) required.
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Interest in, experience with, or demonstrated ability to work with elderly populations.
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Ability to work effectively within a diverse, collaborative team environment.
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Professional, flexible, and resourceful approach to work.
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Strong commitment to confidentiality and respect for patient health information.
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Cultural sensitivity and awareness when working with diverse populations.
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Computer literacy and the ability to use standard office and documentation tools.
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Ability and willingness to travel to different center locations as needed.
Desired Qualifications
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Certification in healthcare interpretation is preferred.
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Prior experience providing interpretation or translation services in a healthcare or community-based setting.
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Experience working with the senior population.
Location & Work Type
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On-site role
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Monday - Friday 8:00 AM - 3:00 PM