Job Description
Job Description
We are looking for a detail-oriented Billing Invoicing Contract Specialist to join our team. This contract position supports both billing and operational coordination, helping ensure rental activity records, documentation, and invoicing are handled accurately and on time. The ideal candidate is comfortable working across teams, managing multiple administrative tasks, and responding professionally to customer and internal requests.
Responsibilities:
• Maintain accurate operational records by updating rental information, preparing supporting documents, and entering data into company systems.
• Monitor equipment activity and help track key events such as deliveries, returns, status changes, and other service milestones.
• Prepare reports, spreadsheets, and summaries that assist leadership with planning, workload visibility, and day-to-day decision-making.
• Work with internal departments and external contacts to gather information and help keep operational and billing activities moving according to schedule.
• Create and submit customer invoices through required portals and templates, following account-specific procedures and formatting standards.
• Review billing details for accuracy, confirm charges align with documentation, and investigate discrepancies before finalizing invoices.
• Address routine billing questions from customers, provide backup documentation when needed, and elevate complex issues to management.
• Organize invoice files and support reconciliation, account research, and month-end billing tasks to maintain accurate financial records.
• Contribute to process documentation and assist with additional administrative or project-based assignments as business needs arise.
• Prior experience in an operations-focused setting such as logistics, transportation, equipment rental, warehousing, supply chain, or a similar industry.
• Background in billing, invoicing, accounts receivable, order administration, or other transaction-based support work.
• Strong accuracy when handling dates, rates, quantities, and related documentation in a fast-paced environment.
• Working knowledge of Microsoft Excel, Outlook, and common office software used for reporting and communication.
• Ability to stay organized, manage competing priorities, and consistently meet deadlines.
• Strong written and verbal communication skills for effective interaction with customers and cross-functional teams.
• Capacity to learn new systems quickly and work successfully both independently and in collaboration with others.
• Familiarity with customer billing portals, reconciliations, discrepancy research, and month-end invoice support is preferred.