Sales Operations Assistant

Published: 6/14/2022

Job Description

SALES OPERATIONS ASSISTANT

WHO WE ARE AND WHAT WE DO

RenovoRx, Inc. (Nasdaq: RNXT) is a life sciences company developing innovative targeted oncology therapies and commercializing RenovoCath®, a novel, U.S. Food and Drug Administration (FDA)-cleared local drug-delivery device, targeting high unmet medical needs. RenovoRx’s patented Trans-Arterial Micro-Perfusion (TAMP™) therapy platform is designed for targeted therapeutic delivery across the arterial wall near the tumor site to bathe the target tumor, while potentially minimizing a therapy’s toxicities versus systemic intravenous therapy. RenovoRx’s novel approach to targeted treatment offers the potential for increased safety, tolerance, and improved efficacy, and its mission is to transform the lives of cancer patients by providing innovative solutions to enable targeted delivery of diagnostic and therapeutic agents.

In addition to the RenovoCath device, RenovoRx is evaluating its novel drug-device combination oncology product candidate (intra-arterial gemcitabine delivered via RenovoCath, known as IAG) in the ongoing Phase III TIGeR-PaC trial. IAG is being evaluated by the Center for Drug Evaluation and Research (the drug division of the FDA) under a U.S. investigational new drug application that is regulated by the FDA’s 21 CFR 312 pathway. IAG utilizes RenovoCath, the Company’s patented, FDA-cleared drug-delivery device, indicated for temporary vessel occlusion in applications including arteriography, preoperative occlusion, and chemotherapeutic drug infusion.

As a small public company with a dedicated and close-knit team, we work hard to execute RenovoRx’s mission. We are seeking an entrepreneurial, intellectual, and detail-oriented Sales Operations Assistant to join our team. If you are a cross-functional connector, an architect, and a problem-solver who is always willing to get into the weeds for the betterment of the team, patients, and a company’s mission, this position may be a good fit for you.

WHAT YOU WILL BRING TO THE TEAM

As the Sales Operations Assistant, you will play a key role in supporting RenovoRx’s Commercial and Operations teams. Based in our Mountain View office, you will provide hands-on support across commercial operations, customer account administration, reporting, and general business operations, helping keep critical processes organized, accurate, and on track. You will partner closely with Sales, Marketing, Finance, and company leadership to support day-to-day business needs and special projects.

This role is geared toward a highly organized, proactive individual who thrives in a fast-paced environment and enjoys tackling a variety of responsibilities.

Key responsibilities include:

Manage customer and account onboarding and account setup (collecting shipping, billing, W9, and internal customer setup/approval forms).

Maintain tracking and documentation of field rep and catheter inventory at accounts.

Support hospital approval processes required for purchasing and assist with account follow-ups.

Support Terms & Conditions/pricing agreement administration and act as a liaison for contract status and follow-ups.

Medical device purchase order processing and coordination with contract manufacturer for drop shipment logistics and order tracking.

Coordinate with Finance on customer setup, billing, and order-related activities.

Provide day-to-day sales operations support by responding to sales team requests, maintaining accurate records and documentation, and keeping tools and trackers up to date.

Schedule sales team meetings and help prepare forecasting and reporting slides.

Take on additional sales operations and administrative duties as the role evolves, including but not limited to data entry, customer meeting note dictation and tracking, and expanded support for commercial and sales operations.

May be involved with handling vendor registration.

May assist with general office operations and administrative activities, including but not limited to, meeting logistics, scheduling support, office supply management, and other business support functions as needed.

Other assignments may be added in the future

REQUIRED EDUCATION

Bachelor’s degree preferred, or equivalent combination of education and relevant administrative/sales support experience

DESIRED EXPERIENCE

Minimum of 1+ years of experience in sales operations, order processing, customer service, or administrative/sales support

Medical device, biotech, or life sciences industry experience preferred

Experience with order processing/entry, Salesforce/Sage (or a comparable CRM), and customer onboarding preferred

Detail-oriented with a high degree of accuracy

Strong organizational skills with the ability to manage multiple requests and competing priorities under time constraints

Resourceful problem-solver who can keep trackers and systems current and remove administrative roadblocks for the sales team

Eager to learn and grow with the potential to take on additional responsibilities as the role evolves

Proficient with Microsoft Office applications (Outlook, Word, Excel, and PowerPoint)

AAP/EEO STATEMENT

RenovoRx is an Equal Opportunity Employer and values diversity. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by applicable laws, regulations, and ordinances.

ADDITIONAL DETAILS

Please note that this job description may not encompass all activities, duties, or responsibilities required for this role. Duties, responsibilities, and activities may change at any time, with or without notice.

This is a part-time position based in Mountain View, California, with the opportunity for a hybrid work schedule up to 1-2 days per week.

This role will require the ability to sit for extended periods using a computer or a phone, share a workspace maintained in good order, potentially lift up to 20 lbs., and work alone or with others in a small office environment.

This is an independent contractor (1099) position and is not eligible for company-sponsored benefits.