Front Desk Agent & Bartender

Job Description

Job DescriptionFront Desk Agent & Bartender About the Role

Terra Palm Springs is seeking a part-time Front Desk Agent & Bartender to help deliver a warm, seamless guest experience from arrival through departure. This hybrid role supports our front desk team and guest-facing hospitality moments, while also welcoming guests at the bar with thoughtful, high-quality beverage service.

Success in this role looks like creating calm, welcoming energy at the front desk, handling guest needs with care and accuracy, and serving cocktails and mocktails with consistency. If you enjoy variety, love boutique hospitality, and take pride in details, you’ll fit right in.

Duties & Responsibilities

• Greet guests warmly and provide a professional welcome as they arrive.
• Manage check-ins and check-outs efficiently while maintaining accurate records.
• Respond to guest questions and provide recommendations for local attractions and dining options.
• Resolve guest requests or issues promptly, escalating when needed to maintain a best-in-class experience.
• Follow established recipes to prepare unique cocktails and mocktails for guests.
• Keep the bar area clean, organized, and aligned with Terra’s elevated aesthetic.
• Monitor bar inventory and communicate restocking needs in a timely manner.
• Support hotel operations with light housekeeping, room resets, and amenity setup.
• Maintain cleanliness and presentation standards in shared indoor and outdoor areas.
• Collaborate with the team to uphold Terra’s brand values and guest experience standards.

Requirements

• Riverside County Food Handler card and a California Alcohol Server Permit (required).
• Previous hospitality, bartending, or customer service experience preferred.
• Warm, professional communication skills with a guest-first mindset.
• Ability to multitask and adapt in a fast-paced boutique hotel setting.
• Passion for wellness and thoughtful guest experiences.
• Basic computer skills and familiarity with reservation systems (a plus).
• Reliable, punctual, and comfortable working with minimal supervision.
• Availability for flexible hours, including weekends and holidays (typical schedule is Monday-Wednesday 11am-7pm)

Benefits

• $19.00-20.00 hourly wage + tips.
• Part-time schedule
• Supportive, positive team environment within a design-forward, wellness-focused boutique hotel.
• Hands-on training in elevated guest experience and boutique hotel operations.
• Opportunity to grow and cross-train within a small, collaborative team.
• Work in a restorative, design-forward environment rooted in wellness.
• Equal opportunity employer committed to diversity and inclusion.