Job Description
Job Description
Overview
We are currently seeking a Senior Fraud Analyst. The Senior Fraud Analyst will be responsible for identifying, investigating and mitigating potential fraudulent activity involving users of our new online and mobile banking platform along with the various services being offered.
Responsibilities
- Analyzes and reviews fraud reports including the required analysis to detect patterns and identify trends to mitigate risk; leverages tools from both vendors and internal applications
- Practice traditional fraud case management including handling inbound and outbound calling.
- Continuously review, identify, assess and enhance fraud management policies, procedures, process design and controls.
- Collaborates with other analysts on fraud team.
- Build and maintain relationships within industry of fraud & risk management professionals including other FI contacts.
- Understand the functionality, infrastructure and usage of the bank’s fraud monitoring capabilities (traditional and online) with a high degree of subject matter expertise.
- Assist with procedure development based on processes within team.
- Perform other duties as assigned
Qualifications
- Good working knowledge of fraud prevention, detection, analysis and mitigation.
- Knowledge of OFAC, FinCen and other US Financial Regulatory agencies.
- Preferred knowledge of banking regulations.
- Strong level of subject matter expertise working in fraud management across various payment channels including ACH, wires, debit card, P2P, etc.
- Superior multi-tasking skills in a fast paced environment.
- Experienced in digital channels with emphasis on web/mobile authentication, anti-fraud technology and activity-based alerting
- CFE Licensing/Certification Preferred
- Bachelor's degree preferred
- 5+ years Fraud risk management experience in day to day operations including reporting, alerting and case management, 10+ years preferred
- Alternative combination of education and experience: 10 years