Job Description
Job Description
Hotel Front Desk Night Auditor - 11 PM to 7 AM
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Compensation:
$19 per hour
Responsibilities:
- Provide exceptional service to all hotel guests during their stay
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Process additional administrative, bookkeeping. and accounting procedures as required
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Qualifications:
- Outstanding communication skills and excellent customer service skills are required
- High school diploma or equivalent required; some college preferred
- Flexible overnight hours are required
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Proficiency with computers is required; experience with reservation and accounting software is desired
About Company
Our Redding Hotel is near the Shasta Cascade Region.
The Holiday Inn Hotel and Convention Center Redding is centrally located within Shasta County businesses and attractions, offering the perfect location for corporate and leisure travelers alike. The hotel has a little over 8,000 square feet of customizable event and meeting space.