Job Description
Job Description
Job Description
To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided.
The front desk performs many tasks requiring both interpersonal and technical skills
Duties and Responsibilities
- Greet and welcome patients as soon as they arrive at the office
- Check-in patients and hand proper paperwork
- Answer incoming phone calls and help patients with any dental request
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Maintain office safety and security by following safety procedures and controlling access via the reception desk
- Book and Confirm patient's appointments
Skills and Qualifications
- Excellent customer service
- Proven work experience as a Receptionist or similar role
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Spanish speaking preferred
Compensation
- Hourly Pay
- Health Benefits
- Paid Sick Time
- 401k following one year of employment
- Bonus Eligibility
Nothing in this job description restricts CaliDental’s right to assign or reassign job duties and responsibilities for this position at any time.