Night Auditor

Job Description

Job DescriptionThe Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.
Compensation:

$16.90 - $17 hourly

Responsibilities:

• Prepare and distribute end-of-day reports, ensuring accurate accounting records.
• Perform basic maintenance, housekeeping, or laundry tasks to address immediate guest needs.
• Process payments, generate invoices, and balance transactions at the end of each shift.
• Address guest inquiries about hotel services, amenities, and local attractions.
• Respond to and resolve guest concerns promptly by working with the appropriate departments.

Qualifications:

• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
• Proven customer service experience with a strong guest-focused mentality
• Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Company

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.