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Logistics and Sales Assistant

PublishedPublished: 6/14/2022

Job Description

Job Title: Logistics & Sales Assistant

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Classification: Nonexempt, Part-Time

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Locations: CA-San Diego

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Reports to: Assistant Directors

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Hours: 25-32 hrs/week with occasional evenings and weekends for events.

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Pay Range: $23-25 per hour, based on experience

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Job Description

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The Logistics and Sales Assistant combines operational support with inside sales. Most of the role keeps Treobytes running day to day: managing calendars, events, and meetings, maintaining Treobytes inventory system, tracking inventory and supply orders, coordinating with vendors, routing program and product orders to the fulfillment team, handling phone, mail, and email, and maintaining files and records. The rest of the role supports sales growth by researching and reaching out to potential clients, responding to incoming inquiries, and keeping customer records and pipeline notes up to date.

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The Logistics and Sales Assistant works closely with supervisors and team members across Treobytes. It’s a good fit for someone who is organized, collaborative, detail-oriented, and comfortable building relationships, communicating with both colleagues and prospective clients.

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Logistics Responsibilities (80%)

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  • Manage appointments, coordinate meetings, events, and update team calendars
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  • Collaborate with multiple departments to meet team needs
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  • Answer phones, screen calls, greet visitors, and handle incoming or outgoing mail, packages, and emails
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  • Write, edit, and format flyers, spreadsheets, presentations, and reports
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  • Maintain physical and electronic filing systems and manage data entry
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  • Take notes and summarize discussions at various meetings
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  • Track inventory, reorder program supplies, manage basic inventory or expense tracking, and coordinate with vendors
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  • Keep all necessary office supplies in stock by maintaining inventory and proactive ordering
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  • Track deadlines, follow up on commitments across teams, and help coordinate special projects or events
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  • Arrange for office equipment maintenance and documentation
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  • Delegate tasks to complete program and product orders to fulfillment team members following quality assurance guidelines
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Sales Responsibilities (20%)

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  • Research target accounts, source new sales leads, and execute daily outbound outreach through cold calls, emails, and social selling
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  • Respond promptly to incoming sales leads, web forms, and referral inquiries
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  • Evaluate potential clients to understand their specific pain points, budget, authority, and needs
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  • Log all customer interactions, track pipeline stages, and update lead notes accurately
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  • Develop deep knowledge of Treobytes products and services
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Qualifications

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  • Bachelor’s degree or equivalent experience
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  • 2-3 years of logistics or operations experience
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  • Flexibility to extend work hours on an as-needed basis for events
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  • Excellent interpersonal skills
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  • Excellent verbal and written communication skills
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  • Bilingual preferred (English/Spanish)
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Skill Requirements

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  • Supportive nature and ability to stay upbeat in difficult situations
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  • Ability to develop positive relationships
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  • Ability to anticipate needs, have a sense of urgency, be proactive, and conscientious.
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  • Ability to handle sensitive and/or confidential material and information with discretion and good judgment
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  • Exceptional time-management skills
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  • Ability to work in a fast-paced environment while prioritizing multiple, competing tasks and to seek supervisory assistance as appropriate
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  • Establish and maintain effective working relationships
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  • Strong customer focus
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  • Patience and problem-solving approach when addressing issues
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  • Ability to embrace change with flexibility
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  • Ability to speak clearly and concisely in written and oral communication
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  • Solid listening and communicating skills
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  • Ability to interpret and apply data
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  • Motivation to achieve goals and meet deadline
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  • Excellent proofreading skills
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  • Ability to work independently and follow through on assignments with minimal direction
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  • Skill in managing a complex calendar
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  • Strong collaboration skills and cross-cultural competency
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  • An interest in and openness to professional growth and development
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Technology Skills

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  • Well-versed in technology and ability to teach and troubleshoot equipment.
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  • Highly proficient with G-Suite (Gmail, calendar, docs, sheets, form, slides, etc.), data-management systems, bulk email tools, and other office software
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  • Maintain the Treobytes inventory system
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  • Creating digital presentations
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Conditions of Employment

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  • Successful LiveScan fingerprint background clearance
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  • TB clearance
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  • Current CPR and First Aid certification, or completion within 30 days of hire
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  • Completion of Mandated Reporter Training (AB 1432) and other required safety training.
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Work Hours

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Part Time 25-32 hours per week 8 am - 4:30 pm

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Onboarding and Training: Employees will be required to complete regular training (online/in person) as it applies to the position. This also applies to the onboarding process.

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Compensation and Perks

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We are committed to competitively compensating staff. Employees accrue up to 1 week of paid vacation and 1 week of California Sick Time beginning after the first 90 days of employment.

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All offers of employment at Treobytes are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

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Physical Demands

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This position requires frequent standing, walking, and the ability to lift up to 50 pounds. Work environments include Treobytes office, makerspaces, partner school sites, and outdoor settings.

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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to perform the essential functions.

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  • Ability to lift and carry up to 50 lbs (e.g., material kits, equipment bins, 3D printers)
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  • Dexterity of hands and fingers to operate office equipment, reaching overhead, above the shoulders and horizontally, bending and twisting at the waist, seeing to review and analyze reports and documents
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  • Ability to load, transport, and set up materials
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  • Ability to stand, walk, bend, and move throughout the office and event settings for extended periods
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  • Seeing, hearing, and speaking, both nearby and at a distance
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  • May be exposed to outdoor elements including noise and weather
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  • Office Cleaning (vacuuming, sweeping, wiping down equipment, etc.)
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  • Other physical duties, as needed
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Equal Opportunity Employer

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Treobytes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

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