Job Description
Job Description
Inside Sales Account Manager - TalentZok
OVERVIEW
Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.
Immediate opening for an Inside Sales Account Manager in Paramount, CA who possesses:
- 1 to 5+ years of inside sales experience, preferably within manufacturing, industrial, or technical products
- Strong communication, relationship-building, and consultative selling skills
- Experience managing customer accounts, quotes, orders, and sales follow-up
- Experience using CRM, ERP, and Microsoft Office systems
- Comfort working with technical products, industrial measurements, drawings, or manufacturing specifications
- Ability to manage multiple customer accounts while identifying opportunities to grow revenue
FULL DESCRIPTION: We are seeking an Inside Sales Account Manager to support customer relationships, revenue growth, quoting, order management, and technical sales within a specialized manufacturing environment. This role will manage existing customer accounts while also partnering with outside sales and internal teams to develop new opportunities. The ideal candidate will have experience selling industrial, manufacturing, or technical products and be comfortable working with customer specifications, measurements, drawings, quotes, and production-related information. This is a relationship-driven sales role with an established customer base and quarterly bonus potential.
The selected candidate will be responsible for:
- Building and maintaining strong relationships with new and existing customers
- Managing an assigned portfolio of customer accounts
- Serving as a primary resource for product information, pricing, availability, and order-related questions
- Proactively following up with customers to identify needs and additional sales opportunities
- Supporting revenue growth within existing accounts
- Partnering with outside sales representatives to expand customer relationships and increase sales
- Responding to inbound customer inquiries by phone and email
- Conducting outbound follow-up on quotes, customer requests, open opportunities, and inactive accounts
- Using a consultative sales approach to understand customer requirements and recommend appropriate solutions
- Preparing customer quotes, proposals, and related sales documentation
- Reviewing customer specifications and requirements for accuracy and completeness
- Working with technical product information, industrial measurements, drawings, and manufacturing requirements
- Processing and managing customer orders within the ERP system
- Monitoring open orders and coordinating with internal teams to support timely completion and delivery
- Communicating order status, production updates, and project information to customers
- Coordinating with Production, Logistics, Engineering, Accounting, and other internal departments as needed
- Maintaining accurate customer records and account information
- Documenting customer interactions, opportunities, follow-up activity, and pipeline information within the CRM
- Tracking sales activity and open opportunities
- Supporting customer issue resolution
- Assisting with non-conformance reports and related customer communication as needed
- Maintaining organized records related to quotes, orders, customer activity, and sales opportunities
- Providing responsive and professional customer service throughout the sales process
- Learning and maintaining knowledge of technical products, manufacturing capabilities, and customer applications
- Supporting additional inside sales and account-management activities as assigned
The selected candidate will also possess:
- 1 to 5+ years of inside sales, account management, business development, or related sales experience required
- Manufacturing, industrial, or technical-product sales experience strongly preferred
- Experience selling products that require technical specifications, measurements, drawings, or customer-specific requirements preferred
- Strong consultative selling skills required
- Strong customer relationship-management skills required
- Experience managing multiple customer accounts required
- Experience preparing and managing quotes preferred
- Sales-order processing experience preferred
- CRM experience required
- ERP system experience preferred
- Microsoft Office proficiency required
- Strong Microsoft Excel skills preferred
- Strong verbal and written communication skills required
- Professional and confident phone presence required
- Strong organization and attention to detail required
- Ability to manage multiple priorities, customer requests, and open orders simultaneously
- Ability to work independently while collaborating with sales and operations teams
- Strong problem-solving and follow-through skills required
- Proactive and solution-oriented approach required
- Comfort learning technical products and manufacturing processes
- Ability to understand basic industrial measurements and technical information
- Ability to read or work from basic drawings or manufacturing specifications preferred
- Ability to work onsite in Paramount, CA
- Ability to work Monday through Friday from 8:00 AM to 5:00 PM
- No employment sponsorship available
Physical Requirements:
- Ability to sit and work at a computer for extended periods while managing customer accounts, preparing quotes, entering orders, and completing sales activities
- Ability to communicate extensively by phone, email, virtual meeting, and in person throughout the workday
- Ability to use hands and fingers for typing, data entry, document preparation, and standard office tasks
- Ability to visually review customer specifications, drawings, quotes, orders, CRM information, ERP data, spreadsheets, and computer screens for extended periods
- Ability to occasionally stand, walk, bend, reach, and move throughout office and manufacturing environments as needed
- Ability to occasionally lift, carry, or move standard files, product samples, marketing materials, and other lightweight items
- Ability to maintain accuracy, organization, and attention to detail while managing multiple customer accounts and sales priorities
Salary Range: $25/hour plus quarterly performance bonuses
More information can be found at www.talentzok.com.
\nCompany Description
TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.
Company Description
TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.