Job Description
Company Description
\n
Zurier Company is an Employee-owned organization focused on delivering reliable products and responsive service with a robust benefits package. The company values long-term relationships, consistent quality, and clear communication with customers and partners. Team members are encouraged to contribute ideas, collaborate across departments, and support continuous improvement. Zurier Company offers an environment where detail-oriented, customer-focused professionals can develop their skills and be a team.
\n
\n
Role Description
\n
This full-time Inside Sales and Support role is based on-site at our Livermore, CA location. The role involves responding to inbound customer inquiries, following up on leads, and guiding customers through product information, pricing, and order details. Day-to-day tasks include preparing quotes, entering and tracking orders, and create sales opportunities. The team member will handle phone and email communication, resolve basic issues, and escalate complex concerns when needed. The role also includes maintaining accurate records in CRM and/or internal systems and supporting ongoing customer satisfaction initiatives.
\n
\n
Qualifications
\n
- \n
- Demonstrated strength in Inside Sales and Support.
- Proven ability to support high levels of Customer Satisfaction and deliver quality Customer Service.
- Clear, professional Communication skills, both verbal and written.
- Comfort working with CRM or sales tracking tools and basic office software (e.g., email, spreadsheets).
- Strong organizational skills, attention to detail, and ability to manage multiple tasks at once.
- Experience in a sales, support, or customer-facing role is preferred.
- Ability to work on-site in Livermore, CA and collaborate effectively with team members.
- High school diploma or equivalent required; additional education or sales training is a plus.
\n
\n
\n
\n
\n
\n
\n
\n