Job Description
Job Description
Company: NEWT Water Solutions Department: Field Service Operations Location: Northern California / Bay Area
POSITION SUMMARY
The Field Service Manager is responsible for overseeing all field service operations related to the installation, maintenance, troubleshooting, and repair of pure water systems. This role ensures high-quality service delivery, technician performance, customer satisfaction, and compliance with safety and regulatory standards.
KEY RESPONSIBILITIES
1. Field Operations Management
· Manage daily scheduling and dispatch of field technicians
· Oversee installation, startup, maintenance, and repair of:
o Reverse Osmosis (RO) systems
o Ultrapure Water (UPW) systems
o Filtration, UV, and chemical dosing systems
· Ensure timely completion of service calls and projects
2. Team Leadership & Development
· Supervise, train, and mentor field technicians
· Conduct ride-alongs, performance evaluations, and skills assessments
· Enforce company policies and safety standards
QUALIFICATIONS
Required:
· Strong knowledge of (or willingness and ability to learn about):
o RO/DI systems
o Pumps, valves, and instrumentation
o Water quality parameters (TDS, resistivity, pH, TOC)
Company DescriptionWWW.NEWTWATER.COM
Company Description
WWW.NEWTWATER.COM